Reviews (8,231)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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I recently had a chat with Alex, and he was super cool in helping me out. He knew his stuff and made sure all my questions got sorted quickly. Alex was friendly and made the whole chat thing easy and good. Thumbs up for his help!
I don't usually write reviews but I felt the need to share the great customer service I received today from Quin, the service was outstanding stress free so I just thought I would give credit where credit is due.
The whole SMS Bump experience is fantastic and user friendly
Being new to this whole process, I reached out for help. I got Princess S. She has helped me with things I was missing and needed to add and with validation of my account. She is a very kind and patient employee. I much welcome to see today. Thank you Princess S.
Super smooth and easy set up. Verification was also really easy as Keano helped me through the entire process. Highly recommend!
Joann C did a great job
This app is very useful and the customer team just amazing, Quin has helped with every issue and doubt that I had regarding this platform.
Regie is really helpful when assisting me!!! Definitely recommend this APP.
i highly recommend using the customer service. My rep Quin was very helpful and solved my problem with ease. Thank you Quin!
This is the first SMS app I'm trying within my Shopify perks but I am so beyond pleased with it. It appears there's so much you can do here for free that other companies have been trying to sell me on! Wish I learned of this long ago. But at least I found it now and can still save. There appears to be so many awesome things you can do that will make eCommerce growth a breeze! The layouts are very straight forward, simple and easy to understand and navigate. I really appreciate this because sometimes things get over-complicated and too stressful trying to utilize online platforms. Not here! Best of all, when I did need help with something, I was able to chat live instantly with Marnie. She was so helpful in so many ways. Quick service and went the extra mile, above and beyond, to edit changes I needed from her end, when I was at a loss to figure it out from my end. Highly recommend this in so many ways! Don't pay outside companies for what's available and built in right here on your Shopify account!
So far, so good. Learning about this app has become easier thanks to Marnie helping me get verified and following the step by step instructions. Thanks so much for helping get through this process and getting things going. I really appreciate it.