Reviews (8,231)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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PL It helped me quickly solve my problem. Very kind!
Yotpo is great for sure, but man, the support chat is amazing. So fast and helpful. Thank you Joann, PL, Regie, John, and Quin for your excellent customer service.
melvin was a big help with the troubles I had for my verification process
Very good and fast service. My man Melvin F did a good job with assisting us, very good explanation of the steps needed to be done and he understood every question of mine right away!
John D helped me a lot and fixed my issue very fast
Quin has been extremely helpful with ensuring my toll-free # is verified. This allows our company to continue utilizing SMS marketing and build our customer list.
I am getting started with the app and the support on the program so far has been great. PL helped a lot with getting SMS verified and I really appreciated her patience and help as we got it up and running!
Princess S is super helpful fast and direct to the solution, i appreciate the help thanks so mcuh
Reggie was amazing helping out!
I had an excellent experience with the chat agent - PL. They verified my information quickly and courteously, demonstrating both efficiency and professionalism. The agent was prompt in responding to my queries, providing accurate and clear answers that were easy to understand. Their courteous demeanor made the interaction pleasant, and their thoroughness ensured that all my concerns were addressed effectively. The combination of speed, accuracy, and politeness was truly impressive, making the entire process smooth and hassle-free. I highly recommend this chat service to anyone seeking quick and reliable assistance. It’s refreshing to encounter such high-quality customer service in today’s fast-paced world. Kudos to the team for maintaining such high standards of excellence!