Reviews (8,231)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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A great app, fairly easy to use and a great way to connect to customers. Would definitely recommend for a starter website.
Spoke with Regie with customer service and was more than helpful. Very fast to reply and informative. Thank you for the help!
I was taken care of promptly by PL.
Great customer service by Princess.
Excellent customer service by Mamie.
Quin was such a great help today. She has walked me through getting verified and was very quick in their responses. Very grateful for her customer service and it was a pleasure. Would definitely recommend as I am just setting up and they seem to be very happy to help.
What can we say about SMS Bump, the best email and SMS marketing application without a doubt. Special mention for Marine, a remarkable agent!
Marnie helped me with a problem today. Ending up me overthinking, and was presented with a quick fix! thanks!
Setting up and confirming my account was quick and easy. It just took me about 10-15 mins! Regie was ON POINT! Thanks.
I would definitely recommend this app because of the service support. I had the opportunity to speak with Marnie and honestly he with his customer service skills and patience he was able to solve every problem that I was facing while creating my account.
This app is very easy to use and support staff PL has been very helpful meeting my needs and answering my questions.
It's a great tool to engage with customers. I had problems with verifying the account and TFN, the customer service rep AJ did a wonderful job to finish the process.
Princess has done an amazing job to help me set up my smsbump onmy store. i give her 5 stars