Reviews (8,231)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
Refine
-
By rating
Princess has done an amazing job to help me set up my smsbump onmy store. i give her 5 stars
PL for guest service support was really helpful and made the process of getting my toll free number verified really easy and in a timely manner.
Had a great experience with onboarding, thanks to Princess. Keep up the great work!!
I encountered some technical issues on my app. Very excellent customer service. Fixed in no time. Thank you so Marnie!!
I can't express how grateful I am for the exceptional support I received from Quin and the entire Yotpo team. My account encountered a temporary block from sending emails, which was a huge concern for me and my business. Quin promptly stepped in and resolved the issue with remarkable speed and efficiency.
Not only did Quin resolve the problem swiftly, but her communication throughout the process was outstanding. Quin kept me informed at every step and ensured that my concerns were addressed promptly.
As for the Yotpo Email Marketing and SMS app itself, I've found it to be incredibly powerful and effective in reaching my customers. The ease of use and robust features make it a must-have for any Shopify store owner looking to enhance their marketing efforts.
I highly recommend Yotpo Email Marketing and SMS to anyone looking to take their marketing strategy to the next level. And if you ever encounter any issues, rest assured that Quin and the fantastic support team will be there to assist you every step of the way.
Thank you, Quin, and thank you, Yotpo, for providing such an outstanding product and support experience!
Joann C
is cool
Joann C was awesome to work with. My question was answered in litteral seconds, and I could go on with my day, awesome!
Best app hands down for SMS. Customer Support from Johny D helped a lot
Still working to figure it out but it seems it is particularly user friendly with excellent customer support. John D was particularly friendly, professional, patient and helpful
QUIN was very helpful in every way making it easy for me to navigate with the setup and was fast in helping verify my toll-free number. Thank You.