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Yotpo Reviews

Yotpo Reviews

Developed by Yotpo

984 reviews
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Price: From $0.00 / month More info
  • Increase sales by generating more site & product reviews with Yotpo’s signature in-mail review form
  • Boost your customers' trust and increase conversion rate with tons of verified reviews & customer photos
  • Plug & play with Shopify - Easy to use and setup takes only 3 minutes!

Yotpo has more 5 star reviews than any other review app in the Shopify App Store. That’s because Yotpo is a whole lot more than a reviews platform, it’s a user-generated content engine for growth. Join over 200,000+ stores using Yotpo today.

A few of our Shopify client case studies include MVMT, Pura Vida, and Beardbrand.

Collect & curate reviews, photos, Q&A


Yotpo generates up to 3x more customer content than any other solution. Site & product reviews, photos, Q&A and so much more: All of your user-generated content on one platform.

Increase Conversion Rate, Traffic & Sales


Use your content to increase conversion rate, boost SEO, establish trust and drive more traffic from social. Our partnerships with Google, Facebook, Instagram and Pinterest improve your results in every marketing channel.

Retain More Customers


Maximize retention opportunities from marketing channels using coupons, reviews emails, and Facebook, Twitter & Instagram integrations as part our robust suite of loyalty & retention tools.

Love the free version and want to take your business to the next level?
Try Yotpo's premium packages:

  • Full Social Integration - Share your best reviews to your business' Facebook & Twitter pages by manually choosing reviews to share, or letting our smart algorithm do the work.
  • User-Generated Photos - Collect and showcase customer photos and embrace a well-rounded approach to visual marketing.
  • Google Seller Ratings - Show star rating and review data in paid Google ads and AdWords campaigns.
  • Community Q&A - Answer customer questions directly on the product page, or automatically send questions to past buyers to let them answer.
  • Google Product Listing Ads - Show star rating and review data in paid Google ads for your products and on Google Shopping.
  • Coupons - Offer your shoppers coupons for writing and sharing reviews to increase purchase to review conversion rate.
  • Rich Snippets - Show star rating and number of product reviews in organic search results.
  • Shoppable Instagram - drive traffic from Instagram to your site so your followers can easily buy the products in your feed.
  • Push to Pinterest - Push authentic customer photos to your Pinterest boards to drive high-intent traffic back to your site.
  • Product Recommendations - Show shoppers similar & top-rated products to increase conversions and average order value.

  • Comments - Respond to your reviews, publicly or privately, to say thanks or resolve issues.
  • Yotpo Ads - Turn reviews into paid ads on Facebook & Instagram. Ads with reviews decrease CPA by 50% and increase CTR by 300%.
  • Social Curation - Social curation makes it easy for you to get more traffic and sales by turning your customers’ Instagram photos into your brand’s best marketing assets.
  • And so much more!

    Integrate with the most popular marketing tools and the best Shopify apps

  • Facebook
  • Facebook Ads
  • Instagram
  • Instagram Ads
  • Twitter
  • Pinterest
  • Google AdWords
  • Google Shopping
  • Google Product Listing Ads
  • LoyaltyLion
  • Zendesk
  • HubSpot
  • Vend
  • Findify
  • Swell Rewards
  • FOMO
  • Sweet Tooth
  • Antavo
  • Searchanise
  • SearchSpring
  • Nosto
  • Yotpo Reviews reviews

    984 reviews
    1. 5 stars (811 reviews)
    2. 4 stars (72 reviews)
    3. 3 stars (22 reviews)
    4. 2 stars (17 reviews)
    5. 1 star (62 reviews)

    This app works perfectly. Service support is outstanding as well. I will recommend it to my friends. Thank you.

    posted

    Works well but it's quite expensive for the $50 plan.

    posted

    I have been using Yotpo to collect reviews for over 6 months now. They have not been able to pass on any of my reviews to Google seller ratings. Although they seem to indicate that this is something that they can do, they have been unable to set this up.

    I would highly recommend that you use any of the other review services provided by other companies before you consider Yotpo.

    posted

    Probably the worst customer service I've ever encountered. Asking them a simple question means days of emails designed to beat around the bush and up sell you on their extraordinarily high priced plan.

    I really wanted to like their product but they are basically a scam at this point. Stay away from these used car salesman.

    posted

    I love this app but I wish there was a version cheaper than the $4800 a year plan.

    posted

    I'm REALLY REALLY PISSED NOW! I just discovered that there is no way to remove a review COMPLETELY from the web. These reviews are stored "somewhere else" and 'belong to the reviewer".

    Not anymore. I will uninstall this immediately after writing this.

    The last 3 "reviews" I've received were things like,
    1-star, haven't gotten it yet.
    2 stars, the package was smashed...yet I ship out a small flat bubble envelope with a soft leather product in it.
    1- star, the package hasn't arrived yet....

    The part about this is...These reviews are NOT reviews of MY service nor OUR product. They are from people who just have a hair up their butt because the mailman was a day late and my company gets the hit.... that never goes away. AND...if you don't PAY YOTPO....you can't reply nor defend yourself or your business.

    posted

    It works great and builds confidence in would-be buyers.

    posted

    Way too expensive. I am being billed over $700 a month for this app. They charge you for every email that goes out. If you have integration to other online stores through shopify apps you are billed for those emails as well even though the customer did not order on the shopify site. Google offers free product review star ratings, but if you want to have your yotpo product reviews (not site) to show up then they make you buy their pro version. That is 8k up front for the year. They will say well it's 15k but we are giving you a deal. I am hoping to find a good substitute soon. Way over priced for me. I will update my review if anything changes.

    posted

    Terrible app, scam artists, its not free. Free to install, pay to use. can't even use basic functions without paying. How about let the users try the basic features like reviews with pictures and video and charge for the rest of the BS. I hope your start up fails you scam artist!

    posted

    I don't normally write negative reviews, but I am frustrated beyond belief and I would NOT recommend Yotpo to anyone — friend or foe!!! My customer reviews have not been not showing up on my website for months. I'll give you that you responded to me a couple of times; then, after that, I guess you just decided it would be easier to ignore me and the problem. I see from reading the negative reviews that I'm not the only one. If you ask me, you have the worst customer service on the planet. I can't believe you have the audacity to tell me I should try to contact the developer now — before I post this negative review. Seriously?!? How dare you!?! I did exactly what I was supposed to do for the last two months, you dropped the ball. You don't deserve another chance. I contacted customer service too many times to list. I even tried going through your website, which apparently only wants to deal with me if I'm a 'potential' customer not an 'existing' customer with complaints. I even warned your customer service people that if I didn't hear back I would be switching apps and writing a negative review. So my actions should come as no surprise. What I say to you Mr. App Developer is your company should get their customer service act together!!! My time and my business are just as valuable as yours and if you expect to keep customers you should treat them with the respect they deserve.

    posted
    Get
    From $0.00 / month

    Yotpo’s core product, reviews generation and on-site display, is available free of charge.


    Additional revenue generating features are available at additional cost. Check out the details.

    Support & Sales

    Yotpo
    1 (646) 977-7959
    shopify_support@yotpo.com
    yotpo.com
    Get Support

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