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Yotpo Reviews

Yotpo Reviews

Developed by Yotpo

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Price: From $0.00 / month More info
  • Increase sales by generating 9x more site & product reviews with Yotpo’s signature in-mail review form
  • Boost your customers' trust and increase conversion rate with tons of verified reviews & customer photos
  • Plug & play with Shopify - Easy to use and setup takes only 3 minutes!

Yotpo has more 5 star reviews than any other review app in the Shopify App Store. That’s because Yotpo is a whole lot more than a reviews platform, it’s a user-generated content engine for growth.

A few of our Shopify client case studies include MVMT, Pura Vida, and Beardbrand.

Join the 150,000+ stores using Yotpo today. Here's what you get with the free version:

Generate More Product Reviews


Yotpo’s signature in-mail form lets buyers leave reviews from within the body of review requests emails. As a result, Yotpo users typically generate 9x more product reviews & site reviews than generated with other reviews solutions.

Increase Conversion Rate


Check out the video above. Pura Vida bracelets improved sales by establishing trust and you can too. Yotpo users typically experience a 2.5x lift in conversion rate when using our customizable widgets on product pages.

Optimize For Mobile


All Yotpo’s features are made with mobile in mind. When we send a review request, mobile users can leave reviews without ever leaving their email app. Mobile users arriving from a Yotpo click spend 37% more time on site than other users.

Love the free version and want to take your business to the next level?
Try Yotpo's premium packages:

  • Social Curation [NEW] - Social curation makes it easy for you to get more traffic and sales by turning your customers’ Instagram photos into your brand’s best marketing assets.

  • User-Generated Photos - Collect and showcase customer photos and embrace a well-rounded approach to visual marketing.

  • Full Social Integration - You and your customers can share 5 star reviews on Facebook, Instagram & Twitter.

  • SEO Success - We offer Rich Snippets, Google Seller Ratings and Product Listing Ads, which all dramatically increase click-through rate from Google.

  • Community Q&A - Answer customer questions directly on the product page, or automatically send questions to past buyers to let them answer.

  • Product Recommendations - Choose products to promote and upsell to likely buyers to increase customer lifetime value.

  • Yotpo Ads - Turn reviews into paid ads on Facebook & Instagram. Ads with reviews decrease CPA by 50% and increase CTR by 300%.

  • Coupons - Offer your shoppers coupons for writing and sharing reviews to increase purchase to review conversion rate.

  • Comments - Respond to your reviews, publicly or privately, to say thanks or resolve issues.

  • And so much more!

    Integrate with the most popular marketing tools and the best Shopify apps

  • Facebook

  • Facebook Ads

  • Instagram

  • Instagram Ads

  • Twitter

  • Google AdWords

  • Google Shopping

  • Google Product Listing Ads

  • LoyaltyLion

  • Zendesk

  • HubSpot

  • Vend

  • Findify

  • Yotpo Reviews reviews (940)

    posted

    What should be included in a basic plan isn't... I emailed in because there was an issue and was told that the plan I was on ($30) a month was going away and it was going to $399 a month!!! Who in their right mind would pay $399 a month for things you can get with other review apps for under $40 a month ????? They take FOREVER to respond to support requests. I'm really still unsure why their reviews are so high..... OH and they hide prices on their site now so you have to give them your info to find out it's ridiculously expensive.. No thank you.

    posted

    We use Yotpo, and pay the (very, very expensive rate) for their Powerhouse Plus plan.

    Here's the most important thing you need to know: they don't actually support inline SEO with Shopify. It's one of the biggest features of the Powerhouse Plus plan offers on their website, and there's no mention of it not working with Shopify. It wouldn't even be that hard to implement - they'd just need to tap in via the Shopify API and put the review data in a metafield, then have some code to render it in the product.liquid template, then have that block replaced when their javascript code renders the full review functionality.

    Their customer service people are well-intentioned, but the corporate/billing department is difficult and apparently don't particularly care about making customers happy. For example, they refused to move our billing back by a week even though they enabled our Powerhouse Plus account on the wrong email address initially.

    Their dashboard and website also looks like it was designed in the early 2000s. For a product that costs so much, it's kind of disappointing. Apparently there is a redesign in the works, I'll update this review once I see it.

    The sales guy who we worked with was overly pushy and didn't seem interested in answering my technical questions very thoroughly.

    But here's the upside: at the moment they're the only service that offers Product Listing Ads and Seller Ratings, as well as a Q&A feature. So I gave them two stars for that. Until someone else brings out a competitive product, they have a de facto monopoly on the space, so I can't really complain too much.

    posted

    I used the app with Magento and liked it. Trying to use it with Shopify, but can't get any customer support. Submit a ticket, wait up to a week only for them to respond with the same answer (click this article for help) over and over.

    I don't think they have anyone doing real tech support, just someone checking e-mail from time to time to copy and past "standard responses."

    Support was good when I used with Magento but now seems to not exist...very disappointing.

    posted

    Love this app! They get us true results! Easy to us for the most part. Although we don't like the "publish to website button" its difficult to use. Also we find the plans beyond basic absolutely ridiculously priced.

    posted

    YotPo is the total package when it comes to Shopify Apps. The functionality of the app is very easy for customers to use and to manage on the back end. Every time I have needed a tweak to the app, the support team is very quick to take action. Reviews are such an important part of a customer's decision making process. The review service from YotPo is by far the best review app on Shopify.

    posted

    Great app. Only complaint is that it costs way too much to do things that should be basic functionality such as Q&A and commenting.

    EDIT: Changing our review from 3 to 1 star. Yotpo's service has decreased dramatically.

    They told us we could upgrade to a $49/mo. plan to enable commenting on reviews. What they didn't tell us was that this would cap our MAPS at 150/month.

    Also, customer service is extremely slow and they've outsourced it so that you only get emails at 1AM and have to wait 24 hours to get a response.

    Very disappointed considering we've been using this app for over a year now and this is how we are treated.

    We will probably uninstall soon and move to a better competitor.

    posted

    This app helped us create a steady stream of revenue from our customers, encouraging them to buy more, and offering them discounts for their reviews.

    posted

    This app is helping us build the trust in our website. Only have the free version but I like the idea of sharing the reviews on social media.

    posted

    Free plan is convenient way to gather some reviews but beyond 50 reviews you'll be looking at absurd pricing (min $5K annually) with no way to trial the premium features. They may be great but I'll never find out since there is no trial.

    Primary beefs

    - Annoying that prices aren;t stated on an available page, you are forced to take a sales call
    - Prices are presented as monthly, but since they only bill annually, I perceive it as a smokescreen to real pricing.
    - No trial - If the product is so great, why do I have to spend nearly $5,000 ($399 monthly X 12) to “test” ROI?
    - the free version does not do anything I can't do with competeing low cost software, so I would suggest you start with something else rather than switching when you hit 50 reviews

    posted

    I've been using Yotpo for a few years now and I must say I am very pleased with the service. With online business popping up everyday Yotpo keeps your business relevant within the clients eyes with real verified reviews. Thank you!

    Get
    From $0.00 / month

    Yotpo’s core product, review generation and on-site display, is available free of charge.


    Additional revenue generating features are available at additional cost. Check out the details.

    Support & Sales

    Yotpo
    1 (646) 977-7959
    shopify_support@yotpo.com
    yotpo.com
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