The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
So far, so good. Customer support has been quick to respond, even though we're currently on the free plan. "Growth" seems a little pricey for the upgrades that it offers, but if we see good engagement and conversions, we might swing for it (as a brand-first business, I can only stand the thought of sending non-customizable reviews emails for so long).
Jo was super super helpful with a recent hiccup on a review that had been saved incorrectly. Helped get my issue resolved in short order - thanks again!
The Perfect Hoop
Jorge provided us with the best customer service! So patient and extremely helpful! We had an issue with our theme change over and he assisted us in getting set back up.
The customer service is professional and serious, thank you very much for helping me solve a lot，there is a example:www.ifonnx.com
PS Love Tima
Manny from customer service was amazing! He noticed that my star rating was not updated and he was able to make all the changes and even helped me customize the appearance of it on my site. I did not have to touch a thing.
I just started using this app, and I love it plus, their customer service is top notch! they are always there and ready to help
Roses & Rhinos
Easy to navigate and Ed from Customer Service was very helpful in helping me code the info. Thanks!
loved the service I was provided very helpful I was helped with adding my review snippet back on my site once I changed my theme. Kaiser helped me very nice
Craft and Lore
Great app, great functionality, and great customer support when needed. Really effective in helping prompt customers to leave feedback, which helps move product. Thanks guys!
So happy with customer service, agent Ed was very helpful, he helped installing the reviews widgets. great customer service.