Reviews (7,144)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

December 12, 2024

Mitch was extremely helpful in getting our reviews on our site when I couldn’t figure out how to get them in the right spot myself!

Skineez®
United States
Almost 9 years using the app
November 14, 2024

I honestly cannot believe I had this app for free for almost 10 years, it kept sending review requests and I didn't even pay much attention until recently I redesigned my website. I had Yotpo reconnected and finally got a chance to dive deeper into this app. Reymon was so helpful, and was able to complete my request (when it was still on the free plan) before signing up for the starter plan for some additional features. 5 stars, keep up with the great work!

CelebrityLASH
New Zealand
Almost 11 years using the app
November 10, 2024

Excellent service! The representative was incredibly patient and handled everything efficiently. I felt truly supported throughout the process—highly recommend!

Thanks again

Andrea's Hair Secrets
United States
Almost 9 years using the app
December 10, 2024

Jeorge Kenneth V helped me install the review widget to my new theme. It took him just a few minutes to do it. Jeorge was respectful, fast, effective.

Ikaati Tea
United States
Over 4 years using the app
December 18, 2024

super helpful via live chat. Fixed the issue in minutes.

Baaby
Australia
Almost 4 years using the app
December 17, 2024

Excellent fast service as always!!!

Bearded Coast Grooming Co.
United States
Over 3 years using the app
December 17, 2024

Our problem was sorted in a matter of minutes with a very diligent and professional Vien. Highly recommend the platform

Abyssian
Hong Kong SAR
Over 3 years using the app
November 13, 2024

Yotpo is such a great service! And the support is always very prompt and easy. We love working with them!

Hydralyte
United States
Over 6 years using the app
October 31, 2024

Great app and great customer support! Very quick to help us with our issue! Vien was awesome. Thanks again!

Me First Living
United States
Over 9 years using the app
October 26, 2024

Arven was excellent in assisting me and solved all my problems and responded to all of my questions!
Very very satisfied!!!!

Dancewear by Patricia
United States
Over 11 years using the app