Reviews (7,151)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting conversion rates with automated review request emails and features like review carousels and star ratings. They appreciate the ability to import reviews and customize the display to match their brand aesthetics. The seamless integration with e-commerce platforms and responsive customer support, available via live chat and offering step-by-step guidance, are also key highlights.
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Joian Z from Customer Support helped me export a CSV of our reviews, when I had trouble doing so myself. They were super fast and cheerful when responding and completely transparent, making sure I was updated throughout the entire process as the export took some time due to the number of reviews. Thanks for the help!
Thanks for the kind words! Speed, cheerfulness, and transparency are what we aim for!
10/10 I needed some technical help with the platform and raney took the time (and patience) to explain to me in details how to figure it out. very much appreciated! he made sure I understood everything I needed to. His instructions were clear and quick which was amazing. thank you!
Vien Saints did an amazing job with customer support. We were able to share our collaborator code through Shopify and he was able to hop on and get all of the backend stuff done to fix some minor issues and I didn't have to lift a finger. Can't speak highly enough about my customer service experience with Yotpo!
Awesome to hear! We appreciate the great feedback!
Yotpo has been helpful with us in terms of generating reviews for our products on our website and Warren P. of Yotpo support have been really helpful with us in modifying our product reviews as we do reformatting on our product listings. Thank you for all you do!
Great to hear Yotpo has been helpful with your reviews! we appreciate your feedback!
I was assisted by Raney today. I asked several questions and for assistance on a few admin tasks. Raney was quick to provide solutions and follow-up once it was all completed. Pleasant interaction. I wish all my support tickets were handled this well.
Jeorge Kenneth V assisted me with adding reviews to my store. I had some trouble. Superb customer service and even suggested more features I added to my site. 10/10 service.
Thanks for the awesome feedback! we appreciate it!
Reymon Alvero N did a great job helping me fix a code issue that was causing the stars to appear bigger than normal. I really appreciate yotpo and their excellent service
So far the support has been prompt, clear and helpful. Ethelbert Santos helped me quickly and clearly. I hope as I try to learn more of the features I will have the same experience that will continue to earn 5 stars.
That's great to hear! Thank you for your awesome review!
Support are always quick to respond and very helpful. Sorted the issue out quickly. Thank you.
Yotpo is a great tool for product reviews and retention, clean interface, fast and great support. Just combined two old products into one with syndicated reviews, Raney S from the support team was a great help with that.