I have been very pleased with this app for requesting reviews from my customers after they purchased products from my online shop. Recently, I received a couple of reviews that the app showed had been published to my website but they did not appear on my shop. I reached out to Yotpo and received a timely reply from Sheen informing me that they had resolved the issue. I checked my website and both reviews were there. I am very pleased with the support I received.
So far so good. I had some issues with the way stars were showing up and Jo was very helpful getting everything working correctly. I like that I can now request reviews on products that customers have purchased. Excited to see more reviews on my site.
Thank you for taking the time to leave a review. Happy to hear Jo was able to help you and get you set up!
Jim and Tonic Distillery
great app, fantastic customer support if you need something resolving they can hop onto your store and fix it
Thank you for leaving a review. We're happy to hear you had such a positive experience with our customer support!
Needed a couple tweaks to the basic set up of the widget on my site and the team at yotpo helped fix it! thanks guys
Thank you for your review. We're thrilled to hear we were able to help you set up properly.
Great service, quick reply, thank you Caroline!!!!!! I would recommend this APP. I like how it does.
Thank you for leaving a review, we're happy to hear Caroline was able to help you!
Great customer service, quick and precise, reachable by chat.
Thank you for your help Anne.
Need more experience to review the app
Thank you for taking the time to share your feedback! Happy to hear Anne was able to get you up and running smoothly.
Top service. Super helpful! I had a problem with the placement of the reviews and they persisted to help even though im still on a free plan. I will cerntainly consider upgrading since i know customer service is this good. Thanks .
Thank you for taking the time and effort to leave a review! We work hard to deliver the best service possible, and we’re glad to hear it's paying off.
Great app, great support. Every time I email, I get a quick reply. Always super helpful with any questions I have!
Thank you for the great review! We're constantly working on improving our customer service and we're thrilled to hear we hit the mark for you.
Ele Footprints LLC
I'm very happy with my Yotpo app and the customer service. Diane worked quickly to solve my on-page review issues and now my shop is properly set up to receive customer reviews.
Thank you for leaving a review. Happy to hear we were able to get you up and running smoothly!
Your E Shopp
I am using the app, I had an issue and Caroline helped me out and fixed it for me promptly, I appreciate that very much
Thank you for your review! We're so happy to hear you're enjoying using Yotpo.