Reviews (7,168)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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The support is great; in the chat an expert is always available to help with questions or issues. Reymond was very quick to help me with questions with the shareable Review Links. Would recommend!
Glad to hear you had such a great experience! Thanks for the recommendation!
Yotpo is such a great service! And the support is always very prompt and easy. We love working with them!
Thanks for the great feedback!
Excellent service! The representative was incredibly patient and handled everything efficiently. I felt truly supported throughout the process—highly recommend!
Thanks again
That’s awesome to hear! Thanks for the recommendation!
Super helpful team, I have never experienced support like it - I have received around the clock assistance for an issue we had on our account both Ruzsel and Jeffrey have been outstanding, following through to resolution. Great platform with an excellent team.
Thanks for sharing your experience!
A very nice platform, special thanks to Doner for helping me solve the problems that occurred during the upload process, very professional, thank you again! You are an angel!
Thanks for the wonderful feedback!
I have Yotpo on both my websites and it works well for me. I did have an issue recently with what appeared to be bots adding a thumbs down in high volume to many of my reviews, because of the nature of many of my products (in person and 1 to 1 classes) I know they are not genuine. Yotpo did resolve this for me with a workaround so overall I have been very happy.
Glad to hear the issue was resolved! Thanks for sharing your experience!
Had a problem that needed coding done. Representative helped to fix the issue. Thank you!!!!!!!! 10/10 rating for customer service.
Thanks for the amazing rating!
Thanks again for the brilliant assistance! Today it was Jeorge and as per usual the customer service was 5 star. Always helpful and very responsive.
Always a win when customer service is consistent and helpful. Thanks for sharing!
Great app. Had great support from Ethelbert and Ruzsel getting all set up. Thank you both!
So glad to hear the setup went smoothly! Thanks for sharing!
The chat service is really great. When we faced an issue, they quickly resolved it via chat. Thank you Jeorge Kenneth for your courteous support. This is a great app, easy to use.
Thanks for sharing your experience, happy to know the app is working well for you!