Reviews (6,918)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets, which have led to increased customer engagement and sales. Its seamless Shopify integration, social sharing, and robust analytics are also valued. The customer support is often described as efficient and helpful. Merchants also benefit from the app's ability to send review requests to new customers and its support for multiple languages.
Refine
-
By rating
Great app and customer service. I had trouble with showing my star rating on products due to my theme being customised. Mitch helped me out and got it working
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Love this app. Doner was very helpful with setting up my reviews widget Thanks!
Shout out to Ruzsel J for helping me through my questions today on Chat support. He was helpful and quick to answer my questions. Thanks!
Thank you for writing a review — we value your feedback.
Outstanding customer support from Jeorge at Yotpo! With the Shopify Reviews app being deprecated, we needed help moving over to Yotpo and Jeorge was so helpful in getting the coding and installation completed accurately and quickly. Amazing support! Thank you!
Thanks for your feedback, we really appreciate it.
Yotpo is a game-changer for our e-commerce store! Since implementing it, we've seen a significant increase in both the quantity and quality of reviews. The automated review request feature saves us time, and the ability to moderate and respond to reviews ensures we can address any concerns promptly. Plus, the social sharing capabilities help us amplify positive feedback across multiple channels. It's a must-have for any online retailer, i like Doner p work he help all time!!!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
John G is the best! Highly recommend the app and customer service. Quick to respond and eager to help. All my issues were resolved.
Thanks for your feedback, we really appreciate it.
Just got the app and has been great! Needed help adding star rating and thanks to Doner P. we got it up in running! Customer service has been great so far!
update: we had to update our theme to the latest version so we had to re-add the star ratings. Ruzsel J was super helpful and fixed the problem
Thank you for writing a review — we value your feedback.
Customer support is very helpful in aiding the implementation of the review widgets. John G. aided me in quickly making changes and implementing on the home page.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
I used the online chat for some support with installing a all reviews page and the help was excellent - speedy and a great service by Arven. Thank you!
Update: I have since requested support for resolving a display issue and Arven sorted this very quickly for me :)
Thank you for sharing your thoughts with us!
John G helped me so quickly on a weekend. He assisted me to group products and solved my issue within minutes. Thank you John!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!