Reviews (7,071)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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We are very happy with the Yotpo Product Reviews and UGC app. There are a ton of customizations that can be made and multiple ways to display your product reviews. If ever we have any issues, the customer support team goes above and beyond to resolve. Today Ruzsel helped me to customize a landing page I was stuck on and had my questions resolved in minutes.
Thanks for the great feedback!
Outstanding customer support from Sheila R today.
Thoroughly efficient and courteous throughout and issue resolved!
Thanks Sheila, pleasure chatting with you!
It’s always great when issues are resolved efficiently and with such great service. Thanks for sharing!
A very nice platform, special thanks to Doner for helping me solve the problems that occurred during the upload process, very professional, thank you again! You are an angel!
Thanks for the wonderful feedback!
When uploading a review, it kept failing and kept getting errors.
I contacted customer service and got a quick response. Reymon Alvero gave me a relatively complex review template and helped me fill it out and upload it.
This is a good customer service team, but I think it would be more convenient for me to upload it myself if there were no errors, otherwise I would need to contact customer ...
I can see how it’d be more convenient if the process was smoother for you. Thanks for your feedback! We are working on making this process easier.
Vincent C worked diligently and quickly to help get our reviews live and reflecting properly!
Love this product - great customer service. I noticed an issue with our reviews, Doner sorted it out in under 5 minutes and explained what the issue was so I can ensure it doesn't happen again from my end. Really happy with this service!
Love hearing that everything got sorted so fast! It’s awesome when support not only fixes things but helps prevent future issues too. Thanks for the great feedback!
Daniel from Yotpo's support was of great help to get my TikTok - Yotpo integration up and running and have the reviews syndicated!
Glad to hear the TikTok integration is working perfectly! Thanks for sharing!
Yotpo is such a great service! And the support is always very prompt and easy. We love working with them!
Thanks for the great feedback!
Arven was able to assist me quickly and professionally. He was patient and able to direct me through the process to solve my problem. I am always highly appreciative of this level of customer service.
The chat service is really great. When we faced an issue, they quickly resolved it via chat. Thank you Jeorge Kenneth for your courteous support. This is a great app, easy to use.
Thanks for sharing your experience, happy to know the app is working well for you!