Reviews (7,069)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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We are very happy with the Yotpo Product Reviews and UGC app. There are a ton of customizations that can be made and multiple ways to display your product reviews. If ever we have any issues, the customer support team goes above and beyond to resolve. Today Ruzsel helped me to customize a landing page I was stuck on and had my questions resolved in minutes.
Thanks for the great feedback!
Love this product - great customer service. I noticed an issue with our reviews, Doner sorted it out in under 5 minutes and explained what the issue was so I can ensure it doesn't happen again from my end. Really happy with this service!
Love hearing that everything got sorted so fast! It’s awesome when support not only fixes things but helps prevent future issues too. Thanks for the great feedback!
Thanks again for the brilliant assistance! Today it was Jeorge and as per usual the customer service was 5 star. Always helpful and very responsive.
Always a win when customer service is consistent and helpful. Thanks for sharing!
All of the customer service reps that assisted me were very promt and helpful
Glad to hear you had a great experience with our support team! We’re always here to help. Thank you for sharing your experience!
The best app support. A lot of customization ability
I had a few little teething issues that I needed tidying up. I tried to fix with changing a bit of code but still wasn't getting the result i was looking for.
I contacted support and explained the issue and within a couple of back and forths Sheila R had it fixed within 30min with the result I was looking for.
Glad to hear the issue got resolved so quickly. Appreciate you sharing your experience!
yotpo support team are extremely helpful and fixed my issues in less than 10 minutes! Thank you!
Glad to hear everything got sorted so fast! Thanks for sharing!
A very nice platform, special thanks to Doner for helping me solve the problems that occurred during the upload process, very professional, thank you again! You are an angel!
Thanks for the wonderful feedback!
Vincent was great! Excellent fast service as always!!!
Thanks for sharing!
Reymon Alvero N was super helpful!! and fast to respond, much appreciated.
Sheila R was also very helpful and quick to respond. thank you so much!!
Thanks for sharing your great experience!