Yotpo Product Reviews & UGC , 6,840 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.
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chat function with Rhenant immediately sorted out my widget query. Very grateful, thanks!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Excellent customer service! Arven helped me get the Reviews integrated into my website and answered all my questions.
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easy and great customer service. I had a problem with my reviews not displaying and they fixed them quick. Thank you Daniel P and Rhenant who were very helpful.
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Yotpo CS is always helpful with every inquiry I might have in my business. Arven is my favorite cs agent being super responsive and helpful at all times
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Yotpo has a lot to offer and a pretty good range of price/functionality/etc. The support is what makes them stand out! I always get a quick response and, unlike with most softwares, the agents don't just send you an article but they get in your account and fix things for you. That's what Doner did for me recently and I appreciated it so much!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Rhenant provided great service with our support question!!
We appreciate your feedback, thank you!
Thanks to Joian Z for his advice and help, which was provided quickly and efficiently!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
It's an excellent app and the support team is amazing
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Recently I migrated my reviews app from shopper approved to yotpo. There was significant costs savings involved plus yotpo has a lot more features available to help me collect more reviews from my customers (SMS, email, loyalty points) the onboarding process was very easy. I received very fast service from yotpo support chat (Doner P) to guide me through any issues I had in the process. I downloaded all the site and product reviews from my previous platform and uploaded them to yotpo so I was able to retain all the reviews I have built up over the years. I'll follow up again in the future to provide a review update when I can verify that google is receiving all my product and site reviews correctly.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
When i needed help, they were here to respond to my demand.
I recommend :)
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