Reviews (7,091)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

August 30, 2024

Great Service provided by Ruzsel John Nabong. Thanks for the support!

HeatShrinkTubing.Com
United States
3 months using the app
Yotpo replied September 20, 2024

Thank you for your feedback!

September 13, 2024

Excellent solution, brilliant customer support and really impressive.

Thank you.

Cotswold Garden Furniture
United Kingdom
21 days using the app
Yotpo replied November 4, 2024

We're happy to hear that!
Thank you for sharing.

Edited September 5, 2024

Great technical support. If anyone is looking to install review app for their website, I'd highly recommend Yotpo.

Tropic Isle Living
United States
About 2 months using the app
Yotpo replied August 19, 2024

Thank you for the recommendation and positive review!

August 29, 2024

Great app! Ian Doner was extremely helpful and spent hours with me on the chat, answering my every question and solving every problem. If you're unsure about Yotpo, the customer service alone should make you download it. 10/10 recommended! Thank you!!!!

Bright Skin Cosmetics
United States
2 days using the app
Yotpo replied September 20, 2024

Thank you for the recommendation! We appreciate it!

October 24, 2024

Reymon Alvero was able to help me within minutes from the time I reached out for assistance. He went into my site to fix an issue and sent me a screenshot to locate where the error stemmed from.

OctaHedron Jewelry
United States
About 5 hours using the app
August 13, 2024

Good tool! The support team is very nice. When I met some problems, Doner P helped me patiently! I highly recommend the app.

YOSH
China
About 1 month using the app
Yotpo replied August 19, 2024

Thanks for the feedback! Your recommendation means a lot to us!

October 9, 2024

They answered every question I had with care. I would especially like to thank Ethelbert Santos for his help.

Jojomia
Türkiye
7 days using the app
August 23, 2024

Amazing support team.
Really nice interface for admin panel.
Easy to use import revies from other platforms

UAHERE
Ukraine
About 2 months using the app
Yotpo replied September 20, 2024

Great to hear feedback on our user interface and UX!
Our team is hard at work in revamping our UI and UX. Thank you for sharing your experience!

July 20, 2024

Ruzsel John Nabong helped me set up my YotPo reviews when I was stuck. Not only am I happy with the app itself, but the support is AMAZING! Highly recommend!

Tiny Little Frog
United States
4 months using the app
Yotpo replied August 19, 2024

Thank you for the review! We really appreciate your recommendation!

August 14, 2024

Doner is very nice man,He was very enthusiastic about helping me with my problem

candylover
United States
3 months using the app
Yotpo replied August 19, 2024

Thanks for the feedback! appreciate it.