Reviews (7,148)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

August 9, 2024

Ruzsel John was able to fix a problem I had tried over a number of tickets. His communication was easy to understand and he got right to the point the others had not. Really appreciate the help - quick, simple, and easy!

Thank you

Goodwear USA
United States
Over 5 years using the app
Yotpo replied August 19, 2024

Thank you for the feedback!

September 4, 2024

I spoke to Jeorge and he was wonderful! He solved all the issues I had and I was about to pay someone to this work for me. Im so happy i reached out to the customer service chat before! Jeorge was super easy to communicate with as well and understood everything I needed fixed. Thanks again Jeorge!

Soulreignty
United States
4 months using the app
Yotpo replied November 4, 2024

Thank you for sharing your experience!

December 4, 2024

I want to write to thank Wendyle for providing excellent technical support in a difficult place for me. I recommend it to everyone!

Purawex
United States
2 days using the app
December 9, 2024

amazing customer support shoutout vien santis

Caftari
United States
12 months using the app
September 18, 2024

The peoples are really helpful! I'm happy to say their customer support is good and helpful.

prosperacorp
United States
About 1 year using the app
Yotpo replied November 4, 2024

Thank you for your review!

January 2, 2025

I had a fantastic experience with this app! Daniel P. was incredibly helpful in answering all my questions and guiding me through some challenges (which turned out to be more of a learning curve). Daniel's assistance was thorough and outstanding. Thank you for the excellent support!

Inaury
United States
About 13 hours using the app
October 3, 2024

Doner was amazing and quick with my request!

WHOLIFECO
United States
About 2 years using the app
December 15, 2024

Great app, Daniel P was extremely helpful with fixing a problem.

The Sleep Edit
United Kingdom
10 days using the app
November 29, 2024

Great customer service from Ruzsel - thank you!

Brindisa Spanish Foods
United Kingdom
24 days using the app
August 15, 2024

I had an issue with the changing the email associated with our account. Arven was a great help and very quick to make the necessary changes.

We also had an issue with linking our new website with the Yotpo App. The customer support was very quick in responding and fixing our issues.

African Breese
Canada
Over 9 years using the app
Yotpo replied August 19, 2024

We're glad Arven was quick to help with your issues! Thanks for the feedback!