Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

November 27, 2024

The support I have received installing Yotpo has been fantastic!
Arven was a superstar, thank you!

Brown's Natural Pet Store
United Kingdom
15 days using the app
November 14, 2024

Mitch was super knowledgeable and helped me find the solutions in minutes.

Paisley Affair
United States
20 days using the app
November 20, 2024

Ruzsel John N was very helpful!

Ring Concierge
United States
Over 2 years using the app
November 26, 2024

Amazing service! Ruzsel was absolutely so helpful in getting us set up.

The OneTwo
Australia
14 days using the app
December 17, 2024

I cannot express enough how outstanding the support I received was. John Nabong Ruzsel is truly exceptional in every way. He demonstrated remarkable patience and took the time to thoroughly guide me through every step, ensuring I understood how to correct my mistakes. His expertise, professionalism, and dedication to helping others shine through in his approach. Not only did he provide solutions, but he also gave me the confidence to handle similar issues in the future. John’s support made a significant difference, and I’m incredibly grateful for his guidance and assistance!

HNP Labs
United States
About 23 hours using the app
August 1, 2024

Yotpo offers an amazing service with a stellar team that is quick to respond when help is requested! I just got done working with Jeorge Kenneth V who helped me quickly transfer product reviews from a retired product iteration to it's upgraded replacement. Jeorge was quick to jump on the task and fielded questions that i had along the way. I fully recommend Yotpo to any business wanting to leverage customer testimonies to boost conversion rate!

VSSL
Canada
Over 5 years using the app
Yotpo replied August 19, 2024

Thank you for the great review! Good to hear Jeorge provided quick and effective support with transferring your product reviews. We appreciate your recommendation!

September 26, 2024

Great customer service experience with Arven

Studio Null
United States
Almost 2 years using the app
December 4, 2024

I want to write to thank Wendyle for providing excellent technical support in a difficult place for me. I recommend it to everyone!

Purawex
United States
2 days using the app
December 9, 2024

amazing customer support shoutout vien santis

Caftari
United States
12 months using the app
October 14, 2024

I worked with Doner on making my ratings to show properly on my theme and he was great! We were able to successfully resolve the issue and he went above and beyond. Thanks again!

MikeFit.com
United States
4 days using the app