Reviews (7,099)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.
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This is an excellent review service app. I also love the fantastic support I receive. Easy 5 star rating:)
Yotpo has been great for my store and brand and super easy to configure and implement. The times I have run into technical issues their support team has been responsive and quick to resolve the problem
Time after time I am amazed by the customer service of Yotpo. The assistance from Daniel, Reinier, Ruzsel John, Kenneth John M and Gimbert has been amazing. I use this app to receive feedback from my customers. It really helps me know what people enjoy the most about my products. I recently experienced a problem with my site and a lady called Shyrene, was extremely helpful and fixed the problem within 10 minutes! I didn't have to do anything! Manny was also extremely helpful and would highly recommended! Reinier D solved a problem for me which would've taken days to complete but they went out of their way to create a spreadsheet in a couple of minutes. So pleased and thankful for this service!
Update 2022!
Lost my reviews and a quick note to Yotpo and they're back. Always a pleasure working with these folks. Nick, you rock! Thank you so much for all your help. Thanks Yotpo for the product. Just wow! I have been trying to get the reviews fixed for some time. Junalou came through and fixed everything for me and even added some extra review coding for my products page. I don't have a lot of time to be working on apps, etc. and Junalou took charge and made it all happen. The conversation rocked, they knew what to do, and just great people to work with. Much aloha!
Rilu Jane was awesome, fixed our issue promptly and when asked to go a few steps further also executed these as requested with no issues at a all. I would not hesitate to recommend the service.
Thank you very much :)
Thank you for taking the time to leave a review. We're happy to hear you had such a positive experience with our customer service.
i love YOTPO! I have the free version and it is amazing because everything is automated! It sends my buyers an email and without me even noticing I have many new reviews a month! I love that I can filter the reviews depending on how many stars they give me! When I grow more I will be purchasing the payed version for sure! Very recommended! Plus Junalou helped me solve my issues very fast and very kindly!
Thank you so much for your review. We're thrilled to hear you're enjoying using Yotpo!
Incredible customer service - Kenneth John helped us quickly and easily navigate tech issues with our PDP in order to link successfully link our reviews.
Fantastic App and outstanding service!! Thank you Nick! He helped solved my problems within minutes. Deidre
Amazing product and even better support service. I would highly recommend using yotpo for your e-commerce review needs! Daniel is the best, he solved all my issues and was really patience!
Very helpful support team, specially Simoun who was patiently working with me throughout the time to ensure my problem is resolved. LOVE THEM