Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

August 7, 2023

We have been using Yotpo for several years and I find the platform easy to use. The Customer support make themselves available 24/7 and are always helpful with our questions. We have worked with Warly on several occasions and he pays attention to the details. I hope they continue to staff their team with people like Warly.

LEAD APPAREL
United States
Over 5 years using the app
November 16, 2020

This app is great for collecting reviews and very easy to moderate them. And I've had very good service from the support team when required.

Cherry Melon
South Africa
Over 5 years using the app
Yotpo replied November 16, 2020

Thank you for your review! We're happy to hear you're enjoying using Yotpo.

Edited September 29, 2021

great app for reviews! builds trust w customer. also Kenneth was a great help in transferring reviews to new theme!

Natural Roots NYC
United States
Over 5 years using the app
January 15, 2018

I am getting so many more reviews using Yotpo and it was super easy to install! I did ask them to transfer my existing reviews over- I sent them a file, they emailed back items I needed to fix on my end, then they transferred them over. A completely painless experience! Michelle Brana helped me through the process and she was amazing to work with!

Mamasuds Llc
United States
Over 5 years using the app
January 29, 2016

Awesome app. Super easy to use, very automated. Great for our customers and great for our website SEO!

Bighorn
United States
Over 5 years using the app
September 25, 2023

John G was very helpful, very responsive and fixed my issues right away. Thank you John

Harlow Skin Co
Canada
Over 5 years using the app
May 20, 2022

Yotpo always provides fast & easy support! Whether it's help with code, or design I always come away with a helpful repsonse.

Looptworks
United States
Over 5 years using the app
January 25, 2024

Thank you Joian Z for your help, you're a star!

SOPURE LONDON
United Kingdom
Over 5 years using the app
Yotpo replied January 30, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

August 12, 2021

Good support! Their pricing is more reasonable now for the features they offer as well. ------------------

SensoryMoon
United States
Over 5 years using the app
Edited November 9, 2021

Eduardo R was super helpful with installing my Yotpo reviews into my product listing for me! Glad I am back with Yotpo again. Allen was also really helpful with doing some coding on my site with Yotpo. Thanks so much!

Petunia Skincare
United States
Over 5 years using the app