Reviews (7,157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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My reviews were not being displayed on my product pages. Reached out to customer service and received a quick response. Simoun checked on the issue and fixed it right away. As always, great customer service!!
Very helpful, great customer support. I would highly recommend this app. Especially for someone just starting out.
Excellent support from Angelo to plug in Yotpo Referrals as part of our regular plan. We had been paying through the nose for Referral Candy now we have something as good if not better without any additional charges to our plan. Angelo in support was patient and we had a great screen share meeting to activate everything. Yotpo is more than a review plaform. Explore their functionality. We are lifetime users of this platform.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
I had a few issues when setting it up but customer service was quick to help.
Thank you for sharing and for the positive review!
We started out with the basic version of the YotPo app and upgraded to premium after a couple of months once we realized how powerful the reviews are. The automation is excellent. The only downside is that to use ALL of the features we would have to upgrade our plan yet again.
I spoke with Daniel today and he went above and beyond to help me. It took over 2 hours to get everything the way I wanted it and he did it all. I would highly recommend them and not use anyone else. Ty,,,TY,,,TY,,, I needed some things tweaked a little and they were so helpful with making it look the way I wanted. Love the look! TY :) They were such a great help! Spoke with Nick S today and helped answer all my questions. So professional. What a pleasure also James Edmar C...TY :) Great job!
Ruzsel J, ty for all your help. Perfect!
Warly S was super helpful and answered all my questions! Very happy with their service today!
Great customer service and flexible plans for different business needs. Recently had a good experience with Chat help, aided by "Happy S".
Totally satisfied with customer service and ease of use. Each time it only takes a few min to jump on a text support and they do a good job at fixing the bugs and answering questions.
good app. good customer service. would recommend to anyone wanting to get uo and running with reviews on their site.