Reviews (7,099)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

March 21, 2022

Great Customer by Eunice. Answered all questions patiently. Always available when you need them the most. Thank you.

PoetryDesigns
Australia
Over 4 years using the app
July 29, 2021

App is a great help to let the customers know the store's credibility. You'll get the support you need. Thank you Orly! You've not just helped us reinstall the app but you have also educated us. Kudos!

Androo's Art
United States
Over 4 years using the app
July 20, 2020

Awesome custom service, Leizel was super helpful and our issue was resolved in less than 24h ! Thank you so much

Elia Lingerie
France
Over 4 years using the app
December 26, 2020

Great way to get easily reviews from customers. Diane helped greatly with updating widget. Was very patient.

BAABS Beauty
United States
Over 4 years using the app
Yotpo replied December 27, 2020

Thank you for leaving a review. Happy to hear you're enjoying using Yotpo!

September 17, 2019

We migrated from Magento2 to Shopify and Crescel was extremely helpful in helping us get our old reviews transferred to our new website. The app is awesome and the customer service is even better!

SURVIVAL
Australia
Over 4 years using the app
Yotpo replied September 18, 2019

So happy you were pleased with our service, Survival! Thanks for taking the time to leave us a review.

Edited November 22, 2022

Great app, and makes it that much better when you get excellent service. Rhenant helped me so quickly and efficiently! Thank you, keep it up.

Moxie
South Africa
Over 4 years using the app
March 13, 2022

My online experience was super helpful. It took minutes to solve the problem and would highly recommend.

Ona Chan Jewelry
United States
Over 4 years using the app
March 27, 2020

Tech support was great and helped us import our reviews from a prior app through a few difficulties in the process. We chose it because it works with Google, though it is quite expensive strictly as a review collecting app compared to many others.

Sub-Shop Bondage and Fetish Superstore
United States
Over 4 years using the app
February 24, 2022

Great service from Yotpo James Albert V, very helpful, solved my problems. Thank you so much James

Heppi
Australia
Over 4 years using the app
May 13, 2021

Marry Ann was very helpful with setting up my reviews. Would definitely recommend this app just because of the customer service she provided!

3Z Dental
Canada
Over 4 years using the app