Reviews (7,156)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

June 5, 2021

Rilu Jane was awesome, fixed our issue promptly and when asked to go a few steps further also executed these as requested with no issues at a all. I would not hesitate to recommend the service.
Thank you very much :)

goodMix Foods
United States
Over 4 years using the app
Yotpo replied June 6, 2021

Thank you for taking the time to leave a review. We're happy to hear you had such a positive experience with our customer service.

Edited May 31, 2021

i love YOTPO! I have the free version and it is amazing because everything is automated! It sends my buyers an email and without me even noticing I have many new reviews a month! I love that I can filter the reviews depending on how many stars they give me! When I grow more I will be purchasing the payed version for sure! Very recommended! Plus Junalou helped me solve my issues very fast and very kindly!

Effekt Nutrition
Colombia
Over 4 years using the app
Yotpo replied June 1, 2021

Thank you so much for your review. We're thrilled to hear you're enjoying using Yotpo!

January 27, 2022

Incredible customer service - Kenneth John helped us quickly and easily navigate tech issues with our PDP in order to link successfully link our reviews.

Askov Finlayson
United States
Over 4 years using the app
June 21, 2022

Fantastic App and outstanding service!! Thank you Nick! He helped solved my problems within minutes. Deidre

Botanical Propaganda - The Bath Market
Canada
Over 4 years using the app
Edited September 17, 2024

Amazing product and even better support service. I would highly recommend using yotpo for your e-commerce review needs! Daniel is the best, he solved all my issues and was really patience!

Luka Brands International Inc.
United States
Over 4 years using the app
June 23, 2022

Very helpful support team, specially Simoun who was patiently working with me throughout the time to ensure my problem is resolved. LOVE THEM

DaDa Bedding Collection
United States
Over 4 years using the app
Edited April 1, 2023

Adding to my first review to confirm that Yotpo offers a very good customer service. Few days ago, I had problem with review requests going out too soon, Allen M find out the problem and resolved the issue easily. thanks again!

I have been using Yotpo for a while now. Their customer team is very competent and efficient! The app is easy to install and customize. Definitively recommend it to any ecommerce business. Today again, I have contacted their help desk and Robertini helped me retrieving our products reviews from the server. He was able to send me the link to the .csv file within few minutes. That was very helpful.

SHOO-FOO, Eco Home Linens
Canada
Over 4 years using the app
Edited May 10, 2023

Very happy with Yotpo reviews widget. Support is also very helpful, Kenneth John M helped me setting the widget and in a few minutes I had it running on my website. Cheers!

Azul Hair Collection
United States
Over 4 years using the app
Yotpo replied July 7, 2019

Hey Azul Hair Collection! So great to hear you are enjoying Yotpo. Thanks for your recommendation!

December 4, 2019

Amazing support team and very easy to integrate and schedule automated emails from. So far loving the app and integration.

Matana Skincare
United States
Over 4 years using the app
Edited November 9, 2018

Great app! I love how it's so easy to collect reviews! Pauline from Yotpo was a tremendous help to me!

Magazinemama
United States
Over 4 years using the app