Reviews (7,153)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

Edited April 1, 2023

Adding to my first review to confirm that Yotpo offers a very good customer service. Few days ago, I had problem with review requests going out too soon, Allen M find out the problem and resolved the issue easily. thanks again!

I have been using Yotpo for a while now. Their customer team is very competent and efficient! The app is easy to install and customize. Definitively recommend it to any ecommerce business. Today again, I have contacted their help desk and Robertini helped me retrieving our products reviews from the server. He was able to send me the link to the .csv file within few minutes. That was very helpful.

SHOO-FOO, Eco Home Linens
Canada
Over 4 years using the app
Edited May 10, 2023

Very happy with Yotpo reviews widget. Support is also very helpful, Kenneth John M helped me setting the widget and in a few minutes I had it running on my website. Cheers!

Azul Hair Collection
United States
Over 4 years using the app
Yotpo replied July 7, 2019

Hey Azul Hair Collection! So great to hear you are enjoying Yotpo. Thanks for your recommendation!

December 4, 2019

Amazing support team and very easy to integrate and schedule automated emails from. So far loving the app and integration.

Matana Skincare
United States
Over 4 years using the app
November 17, 2023

Wow! This customer service experience by Daniel P. outclasses any other type of support I have received from other app developers. I highly recommend anyone to use YOTPO for you website!

Smart Kookies
Canada
Over 4 years using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

Edited November 9, 2018

Great app! I love how it's so easy to collect reviews! Pauline from Yotpo was a tremendous help to me!

Magazinemama
United States
Over 4 years using the app
July 28, 2018

The best product review app around! Loving it!

Pheromones
United States
Over 4 years using the app
Edited April 30, 2021

Jo Lorenz and Manny were AWESOME!
this is the kind of customer service that makes you stay with a company for ever!

Papichulo Style LLC
United States
Over 4 years using the app
Edited May 14, 2020

I had an issue integrating Yotpo with Shopify and Yotpo customer service was excellent and helped me solve the problem right away. 5 stars!
The customer reviews are a fantastic way to get customer input on the site.
Hana

Natural Pet Foods
Canada
Over 4 years using the app
Edited July 7, 2019

Love this app and looks great on my site. Customer service from Josephine was amazing. Totally hassle free.

Australian Natural Protein Company
Australia
Over 4 years using the app
Yotpo replied July 7, 2019

Thanks for the awesome review, Australian Natural Protein Company! We love hearing from customers that are super happy with our product and service. Thanks for taking the time to give your feedback, and keep enjoying Yotpo!

March 21, 2022

Great Customer by Eunice. Answered all questions patiently. Always available when you need them the most. Thank you.

PoetryDesigns
Australia
Over 4 years using the app