Reviews (7,153)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

April 2, 2023

Wow - had a question this morning about how to add the reviews carousel to my homepage and Donor fixed it within the hour! Responded quickly to additional follow ups and I’m very happy with the results. Awesome customer service!

Ulka Rocks
United States
Over 4 years using the app
July 29, 2021

App is a great help to let the customers know the store's credibility. You'll get the support you need. Thank you Orly! You've not just helped us reinstall the app but you have also educated us. Kudos!

Androo's Art
United States
Over 4 years using the app
July 20, 2020

Awesome custom service, Leizel was super helpful and our issue was resolved in less than 24h ! Thank you so much

Elia Lingerie
France
Over 4 years using the app
December 26, 2020

Great way to get easily reviews from customers. Diane helped greatly with updating widget. Was very patient.

BAABS Beauty
United States
Over 4 years using the app
Yotpo replied December 27, 2020

Thank you for leaving a review. Happy to hear you're enjoying using Yotpo!

November 20, 2023

great

MatchaOishii
Netherlands
Over 4 years using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you!

September 17, 2019

We migrated from Magento2 to Shopify and Crescel was extremely helpful in helping us get our old reviews transferred to our new website. The app is awesome and the customer service is even better!

SURVIVAL
Australia
Over 4 years using the app
Yotpo replied September 18, 2019

So happy you were pleased with our service, Survival! Thanks for taking the time to leave us a review.

July 24, 2020

Clean review app - Great support that goes out of their way to help with CSS & HTML - A lot of add-ons that drive up pricing, however, reviews are a great consumer confidence builder and it feels worth it at scale.

Crafted Energy
United States
Over 4 years using the app
Edited November 22, 2022

Great app, and makes it that much better when you get excellent service. Rhenant helped me so quickly and efficiently! Thank you, keep it up.

Moxie
South Africa
Over 4 years using the app
March 13, 2022

My online experience was super helpful. It took minutes to solve the problem and would highly recommend.

Ona Chan Jewelry
United States
Over 4 years using the app
March 27, 2020

Tech support was great and helped us import our reviews from a prior app through a few difficulties in the process. We chose it because it works with Google, though it is quite expensive strictly as a review collecting app compared to many others.

Sub-Shop Bondage and Fetish Superstore
United States
Over 4 years using the app