Reviews (7,156)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

November 20, 2023

great

MatchaOishii
Netherlands
Over 4 years using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you!

September 17, 2019

We migrated from Magento2 to Shopify and Crescel was extremely helpful in helping us get our old reviews transferred to our new website. The app is awesome and the customer service is even better!

SURVIVAL
Australia
Over 4 years using the app
Yotpo replied September 18, 2019

So happy you were pleased with our service, Survival! Thanks for taking the time to leave us a review.

July 24, 2020

Clean review app - Great support that goes out of their way to help with CSS & HTML - A lot of add-ons that drive up pricing, however, reviews are a great consumer confidence builder and it feels worth it at scale.

Crafted Energy
United States
Over 4 years using the app
Edited November 22, 2022

Great app, and makes it that much better when you get excellent service. Rhenant helped me so quickly and efficiently! Thank you, keep it up.

Moxie
South Africa
Over 4 years using the app
March 13, 2022

My online experience was super helpful. It took minutes to solve the problem and would highly recommend.

Ona Chan Jewelry
United States
Over 4 years using the app
March 27, 2020

Tech support was great and helped us import our reviews from a prior app through a few difficulties in the process. We chose it because it works with Google, though it is quite expensive strictly as a review collecting app compared to many others.

Sub-Shop Bondage and Fetish Superstore
United States
Over 4 years using the app
February 24, 2022

Great service from Yotpo James Albert V, very helpful, solved my problems. Thank you so much James

Heppi
Australia
Over 4 years using the app
May 13, 2021

Marry Ann was very helpful with setting up my reviews. Would definitely recommend this app just because of the customer service she provided!

3Z Dental
Canada
Over 4 years using the app
December 27, 2022

Good working app with great customer service. Rhenant helped me quick with adding the review carousel to our Shopify homepage. Thanks for that!

Natural High Surfshop
Netherlands
Over 4 years using the app
Yotpo replied January 23, 2023

We appreciate your feedback, thank you!

January 11, 2023

Assistance was superb, Ronel was cooperative and the problem-solving was efficient! thank you Ronel, it was amazing experience ;)

MELO
Singapore
Over 4 years using the app
Yotpo replied January 17, 2023

We appreciate your feedback, thank you!