Reviews (7,153)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

February 24, 2022

Great service from Yotpo James Albert V, very helpful, solved my problems. Thank you so much James

Heppi
Australia
Over 4 years using the app
May 13, 2021

Marry Ann was very helpful with setting up my reviews. Would definitely recommend this app just because of the customer service she provided!

3Z Dental
Canada
Over 4 years using the app
December 27, 2022

Good working app with great customer service. Rhenant helped me quick with adding the review carousel to our Shopify homepage. Thanks for that!

Natural High Surfshop
Netherlands
Over 4 years using the app
Yotpo replied January 23, 2023

We appreciate your feedback, thank you!

January 11, 2023

Assistance was superb, Ronel was cooperative and the problem-solving was efficient! thank you Ronel, it was amazing experience ;)

MELO
Singapore
Over 4 years using the app
Yotpo replied January 17, 2023

We appreciate your feedback, thank you!

Edited March 15, 2019

Transferring over reviews from old ecommerce host to new one was very confusing, but Grace from Yotpo was a great help. App is great!

Bandit Golf Apparel
United Kingdom
Over 4 years using the app
Edited May 26, 2022

Rein and Nick helped a lot. They were super responsive and resolved the issue even though it took 32476487 tries just to figure out the problem.

Moo Brew Brands
United States
Over 4 years using the app
Yotpo replied January 19, 2020

Wow, thank you so much for the glowing review! We love to hear stories like this and are happy to hear you're enjoying the benefits of Yotpo- from our app to our customer support.

July 21, 2021

I appreciated Ronel's ask for him he was very mindful of time, helpful and easy to do business with!

Family Tent Camping
United States
Over 4 years using the app
Edited November 8, 2024

Great and well worth the money when compared to other review platforms. There were a few teething problems as there are with many apps, but Jo fixed all of them in good time. The review requests convert quickly and enabled us to collect over 100 reviews from past customers within a day. We'll stick with Yotpo and recommend it to others. ** Also they are great with online chat support Reymon Alvero helped me recently and was super helpful!

Silicone Lovers Sex Dolls
United Kingdom
Over 4 years using the app
Edited June 5, 2019

This is a great tool to gain customer trust for your store. We sell Swarovski crystal cat collars and we are feeling quietly chuffed about our positive reviews. Check out our store at www.kansocollars.com if you want to see the app in action. We had no idea how much our customers love our product until we started using Yotpo. We are very happy.

Kanso Collars
Australia
Over 4 years using the app
Yotpo replied June 6, 2019

Thanks for the great review, Kanso Collars! You guys are awesome! We appreciate the feedback - keep enjoying Yotpo :)

September 28, 2020

I am using this app to help my store gather reviews from my customers. Every time I have a question about a feature within my store regarding the reviews, YOTPO is on top of it immediately. They know exactly what they are doing and do not waste any of your time!!

Discounthuntingshop
United States
Over 4 years using the app
Yotpo replied September 29, 2020

Thank you for taking the time to leave a review. We're happy to hear you're enjoying Yotpo!