Reviews (7,099)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.
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I'm seriously blown away by this app and their team!
Everything about this app is amazing. Firstly, the app is well done, Yotpo makes it VERY easy for a customer to leave a review and I've been seeing a steady stream of reviews come in - absolutely can't complain. More importantly, the support team is absolutely incredible. I use a paid Shopify theme and that made it a little more complex than just using their installation instructions to install the Yotpo app since my theme had another review application installed and written in the code.
the support staff was able to edit the code for me and make it integrate seamlessly within a day - no charge! not to mention I'm using the free version of this application. couldn't be more grateful. Thanks Yotpo - you guys are awesome! ---- Edit: it's been so long since I wrote this review but I was just assisted by Kenneth John and man, this team's service continues to blow me away. Thank you Yotpo for hiring such awesome staff!
Hey BigPawShop! Wow - we are so glad to receive this feedback, and to know that you have had a great experience with our platform, and our Support team! Thank you so much for taking the time to give this review and keep enjoying Yotpo!
Excellent app with impressive support. In particular would like to say a special thank you to Feb T. who has just gone above and beyond to correct an issue I had with integration.
Thanks for the great feedback and the shout out to Feb T, Victoria Green! We are happy to know we are meeting the mark when it comes to great support.
John G. was really helpful and clear in his explanations, he managed to help me solve my issue and even went on to further give me suggestions that would help to improve my website better!
I had issue about merging reviews for same products.
Joian Z was really helpful. Sorted all my worries.
Yotpo has been a great addition to our site. The customer support from Radly and Junalou has been timely, accurate and really time saving
So far so good. I like that it e-mails our customers who have purchased to ask for a review. Saves me a lot of time & energy. Thanks!
Helpful customer service (Thank you Daniel!). The app is easy to navigate and does the job well. Reviews look great on our website.
Thanks for your feedback, we really appreciate it.
Great CS. Yulia helped me switch over from my old app and setup on my new site flawlessly and quickly.
The app is great - easy to use and straightforward. I've never taken a tutorial and I find it very straightforward. Further, their customer support is fantastic. Literally, they answer my chat within 10 seconds, which is unbelievable. Definitely give it a try.
Yotpo and their customer service are wonderful! We've been in the process of onboarding and look forward to getting started!