Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

Edited January 18, 2018

A fantastic app. So easy to use, simple and effective. Love that it is easily accessible from my front page but is unobtrusive. Amit has been super helpful making all the pieces work properly in my custom theme.:) Give it a try....you won't be sorry! www.tinyfrockshop.com

Tiny Frock Shop
United States
Over 4 years using the app
Edited April 4, 2023

Warly was superb and managed to manually adapt to my problem and helped me to reach my users in a very efficient manner.
Normally I was supposed to upload a very tricky file on my own , and when I reached out to him asking for extra support there was no questions asked. Just great service !
This is the way that you can only except to get served from the best in the game.
Again very happy with the service and Yotpo continue to be a very big part to our customer satisfaction journey

Monza Bicycle Club Inc (US)
United States
Over 4 years using the app
February 3, 2022

Yotpo has been good for my business and very helpful when I needed it. Nick S helped my today and did a great job! Thanks!

Seattle Sundries
United States
Over 4 years using the app
May 7, 2020

Great app and wonderful customer service. Mary Ann is such a gem! From beginning to end she exceeded my expectations by going above and beyond.

1 Hot Diva LLC
United States
Over 4 years using the app
Edited February 6, 2020

One of the most useful apps we have in our ecom store. Yotpo Reviews 100% does what it claims to do. Also, their customer service (Eric A.) is just fantastic.

GDF Studio
United States
Over 4 years using the app
Edited July 29, 2024

Great app and great support. Wendyle Christian. helped me fix an issue I had with the theme widgets quickly and effectively

Gabrieli Hand Weaving
Israel
Over 4 years using the app
Edited May 18, 2022

Excellent! The best app I have downloaded for my business in six years. I highly recommend for any stage you are in as a company. Excellent customer service, Sheen was super helpful! Thank you Yotpo!!

UBU Soap n' Bees, LLC.
United States
Over 4 years using the app
Yotpo replied July 22, 2019

So happy our team is meeting the mark, UBU Soap n' Bees! Thanks for taking the time to let us know what you think of Yotpo.

July 13, 2014

Has been a easy app to integrate into our store http://www.shopgrosche.com
Support when needed has been quick as well. No complaints, its a must have app for Shopify stores. the email feature that messages the customers to remind them to leave a review has been great too.
Recommended!

ShopGrosche.com
Canada
Over 4 years using the app
February 1, 2019

I’ve been using the review feature. It’s been helpful receiving feedback and I like that it shows it on the store. Online support has been stellar considering I’m still using the free version.

BELCH
United States
Over 4 years using the app
Edited November 19, 2022

I'm seriously blown away by this app and their team!
Everything about this app is amazing. Firstly, the app is well done, Yotpo makes it VERY easy for a customer to leave a review and I've been seeing a steady stream of reviews come in - absolutely can't complain. More importantly, the support team is absolutely incredible. I use a paid Shopify theme and that made it a little more complex than just using their installation instructions to install the Yotpo app since my theme had another review application installed and written in the code.
the support staff was able to edit the code for me and make it integrate seamlessly within a day - no charge! not to mention I'm using the free version of this application. couldn't be more grateful. Thanks Yotpo - you guys are awesome! ---- Edit: it's been so long since I wrote this review but I was just assisted by Kenneth John and man, this team's service continues to blow me away. Thank you Yotpo for hiring such awesome staff!

BigPawShop
Canada
Over 4 years using the app
Yotpo replied May 7, 2019

Hey BigPawShop! Wow - we are so glad to receive this feedback, and to know that you have had a great experience with our platform, and our Support team! Thank you so much for taking the time to give this review and keep enjoying Yotpo!