Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

September 17, 2019

Excellent app with impressive support. In particular would like to say a special thank you to Feb T. who has just gone above and beyond to correct an issue I had with integration.

Victoria Green
United Kingdom
Over 4 years using the app
Yotpo replied September 18, 2019

Thanks for the great feedback and the shout out to Feb T, Victoria Green! We are happy to know we are meeting the mark when it comes to great support.

Edited October 10, 2023

John G. was really helpful and clear in his explanations, he managed to help me solve my issue and even went on to further give me suggestions that would help to improve my website better!

Bow
Singapore
Over 4 years using the app
May 27, 2023

I had issue about merging reviews for same products.
Joian Z was really helpful. Sorted all my worries.

Rugs4Less Australia Pty Ltd
Australia
Over 4 years using the app
June 15, 2021

Yotpo has been a great addition to our site. The customer support from Radly and Junalou has been timely, accurate and really time saving

AQOutdoors
Canada
Over 4 years using the app
October 22, 2014

So far so good. I like that it e-mails our customers who have purchased to ask for a review. Saves me a lot of time & energy. Thanks!

ZOOBELLS
United States
Over 4 years using the app
December 6, 2022

Helpful customer service (Thank you Daniel!). The app is easy to navigate and does the job well. Reviews look great on our website.

Blasta Henriet
United Kingdom
Over 4 years using the app
Yotpo replied January 23, 2023

Thanks for your feedback, we really appreciate it.

May 31, 2013

Terrific addition to our site. No sweat installing. Great support.

bambushop
United States
Over 4 years using the app
Edited November 21, 2019

The app is great - easy to use and straightforward. I've never taken a tutorial and I find it very straightforward. Further, their customer support is fantastic. Literally, they answer my chat within 10 seconds, which is unbelievable. Definitely give it a try.

Honua Hawaiian Skincare
United States
Over 4 years using the app
March 10, 2022

Yotpo and their customer service are wonderful! We've been in the process of onboarding and look forward to getting started!

Almotti Gluten Free Italian Delicacies
United States
Over 4 years using the app
August 26, 2019

I've had Yotpo on my site for years now and I've always been happy with it, but recently had an issue with how reviews were displayed on my site. I contacted support and Pauline responded within minutes. She fixed my issue straight away and I couldn't be happier. Highly recommend Yotpo

Driftwood Interiors
Australia
Over 4 years using the app
Yotpo replied August 28, 2019

Wow, we love hearing from our happy customers and are so glad to join you on your journey, Driftwood Interiors! Thanks for the awesome review!