Reviews (7,086)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

December 17, 2024

I cannot express enough how outstanding the support I received was. John Nabong Ruzsel is truly exceptional in every way. He demonstrated remarkable patience and took the time to thoroughly guide me through every step, ensuring I understood how to correct my mistakes. His expertise, professionalism, and dedication to helping others shine through in his approach. Not only did he provide solutions, but he also gave me the confidence to handle similar issues in the future. John’s support made a significant difference, and I’m incredibly grateful for his guidance and assistance!

HNP Labs
United States
About 23 hours using the app
Yotpo replied January 25, 2025

Love hearing about that level of care and expertise. What a game-changer to feel confident in handling things going forward! Thanks for sharing!

October 26, 2024

Arven was excellent in assisting me and solved all my problems and responded to all of my questions!
Very very satisfied!!!!

Dancewear by Patricia
United States
Over 11 years using the app
Yotpo replied January 24, 2025

So glad to hear your issues were solved and you got all your questions answered! It’s awesome when everything falls into place like that.

October 18, 2024

Jeorge Kenneth V was a wonderful help. He resolved by issue of my ratings not showing up on the homepage and product pages very quickly. Thanks Jeorge!

Zimms Organics
United States
Over 1 year using the app
Yotpo replied January 24, 2025

Happy to hear your issue was fixed so quickly! Thanks for sharing your experience!

December 5, 2024

CSR is so clear and thorough. Thanks a bunch!

Crochetree
United States
11 months using the app
Yotpo replied January 25, 2025

Thanks for sharing!

October 21, 2024

Been using the app for sometime now, and it works a treat, with great support, this time from Rovi.

Simply School Uniform
United Kingdom
Over 2 years using the app
Yotpo replied January 24, 2025

Thanks for the feedback!

October 6, 2024

Rovi gave me great support when I raised a ticket with Yotpo. Great app, does a good job in getting and publishing reviews on our website. Can recommend!

Living Cheer
United Kingdom
About 4 years using the app
Yotpo replied January 24, 2025

We're glad to hear you're happy with the app and the support you received. Thank you for sharing!

November 21, 2024

great service thank you

Botenor
France
Over 1 year using the app
Yotpo replied January 25, 2025

Thank you for your feedback!

December 9, 2024

amazing customer support shoutout vien santis

Caftari
United States
12 months using the app
Yotpo replied January 25, 2025

Thanks for your feedback!

November 21, 2024

Customer service is on point and very helpful. The app is customizable and easy to use. Love how there are so many options to use to brand the reviews for the website and landing page.

AURORRA By ARRIS
United States
3 days using the app
Yotpo replied January 25, 2025

That’s fantastic to hear! Glad everything’s working out well for you!

December 15, 2024

Great app, Daniel P was extremely helpful with fixing a problem.

The Sleep Edit
United Kingdom
10 days using the app
Yotpo replied January 25, 2025

Thanks for sharing!