Reviews (7,057)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.

July 11, 2024

Great customer service Ruzsel J resolved my issues quickly and effectively with precise instructions.

Alana Eve
United States
Over 1 year using the app
Yotpo replied August 19, 2024

Precise instructions are indeed efficient! Thank you for the review!

August 19, 2024

Great and quick help with an issue I was having!

PLGLasers
United States
4 days using the app
Yotpo replied September 20, 2024

Thank you for your feedback!

May 30, 2024

Shout out to Ruzsel J for helping me today. I thought our issue would take a while to fix but just 5 minutes in a chat and all was good again!

EcoOne
United States
Almost 2 years using the app
Yotpo replied June 7, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

October 17, 2024

Doner was incredibly professional and knowledgeable. Very pleased with the support. Great work!

My Store
United States
2 days using the app
July 12, 2024

Really good customer experience from Wendyle and a great app in general.

Soma Recovery
United Kingdom
4 months using the app
Yotpo replied August 19, 2024

Thanks for the kind words! Glad to hear that you had a great experience with Wendyle and are enjoying the app.

September 20, 2024

Wendyle Christian went above and beyond for me to make sure the 3 tasks i needed were taken care of thank you so much

Gallery by Flo
United States
1 day using the app
October 18, 2024

so good

ArtsKoreanMan
United States
Over 1 year using the app
Edited September 26, 2024

Great support from Wendyle! Big thanks to PL for helping with my popup editing issue.

Standing O Cosmetics
United States
7 months using the app
Yotpo replied July 15, 2024

Thank you for your feedback!

June 19, 2024

Well, the support help a lot. That's a fact !
They deserve 5 Stars

amedcine
France
About 1 year using the app
Yotpo replied July 15, 2024

We're thrilled to hear that our support team was able to assist you effectively! Thank you for acknowledging their helpfulness and for your five-star rating.

October 14, 2024

$200 more a month and I can't get them to help upload my existing reviews. Super glitchy website, that has slow load times. Not really the best experience...

LITTLE RAD THINGS
United States
About 10 hours using the app