Reviews (7,156)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

December 15, 2024

Great app, Daniel P was extremely helpful with fixing a problem.

The Sleep Edit
United Kingdom
10 days using the app
September 22, 2024

Daniel P. was exceptional! fast and efficient service... he handled my question like an absolute pro! Thank you Daniel!

eleven44
Singapore
Over 8 years using the app
Yotpo replied November 4, 2024

Awesome experience. Thanks for sharing!

November 29, 2024

Great customer service from Ruzsel - thank you!

Brindisa Spanish Foods
United Kingdom
24 days using the app
November 27, 2024

thank you for your good service !

Oli & Eve | Boutique capillaire végane et sans cruauté
Canada
27 days using the app
October 3, 2024

Doner was amazing and quick with my request!

WHOLIFECO
United States
About 2 years using the app
September 18, 2024

The peoples are really helpful! I'm happy to say their customer support is good and helpful.

prosperacorp
United States
About 1 year using the app
Yotpo replied November 4, 2024

Thank you for your review!

August 29, 2024

Doner P was able to fix a problem. His communication was easy to understand and he got right to the point the others had not. Really appreciate the help - quick, simple, and easy!

Thank you.From japan.

CARINTHIA
Japan
8 months using the app
Yotpo replied September 20, 2024

Thank you for your feedback. Rest assured, we aim for 100% quality across all our support agents. Appreciate it!

September 4, 2024

I spoke to Jeorge and he was wonderful! He solved all the issues I had and I was about to pay someone to this work for me. Im so happy i reached out to the customer service chat before! Jeorge was super easy to communicate with as well and understood everything I needed fixed. Thanks again Jeorge!

Soulreignty
United States
4 months using the app
Yotpo replied November 4, 2024

Thank you for sharing your experience!

August 9, 2024

Ruzsel John was able to fix a problem I had tried over a number of tickets. His communication was easy to understand and he got right to the point the others had not. Really appreciate the help - quick, simple, and easy!

Thank you

Goodwear USA
United States
Over 5 years using the app
Yotpo replied August 19, 2024

Thank you for the feedback!

October 14, 2024

I worked with Doner on making my ratings to show properly on my theme and he was great! We were able to successfully resolve the issue and he went above and beyond. Thanks again!

MikeFit.com
United States
4 days using the app