Reviews (7,099)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

Edited November 5, 2024

Deze keer hulp gekregen van Wendy! Zij is even vriendelijk en snel terwijl ik zelf geblunderd had, ook nu weer een dikke 10 op 10 !

zokkn.be
Belgium
About 4 years using the app
September 7, 2014

This is a very very good app. Slick, easy to use and very professional looking.

The Wedding Garter Co
United Kingdom
About 4 years using the app
February 26, 2020

Very good customer support, very quick to help! And Jo was very helpful, thank you so much! And it's really helpful for the new customers that visit our store.

Hola Darling
Portugal
About 4 years using the app
December 27, 2020

Thank you so much to MaryAnn for her help and efficient support. Jumped in and fixed our page display issue in a couple of minutes. Great work.

Sociale Revolution
United States
About 4 years using the app
Yotpo replied December 27, 2020

Thank you for leaving a review. We'll be sure to pass your kind words to MaryAnn!

December 13, 2022

best buy i love this swasth millets combo pack of 5 little kodo barnyard foxtial and proso and browntop millets are very good and unpolished

swasthmart
India
About 4 years using the app
Yotpo replied January 23, 2023

We appreciate your feedback, thank you!

July 19, 2021

This is a fantastic app that does what my online store needs. Its very functional and easy to use. The team on the back end made things seamless for me to install and optimize. Highly recommend.

Shooting Accessories & Supplies
United States
About 4 years using the app
July 12, 2022

I use this app to collect reviews and be able to communicate with Customers who tell their problem when leaving a review and I then get a chance to correct the problem if at all possible. Great product!

Aviator Sunglasses
United States
About 4 years using the app
October 23, 2022

This app is the best, it helps me to receive feedback from my customers, and in case of any problem with an order, it gives me the opportunity to correct the problem and retain my customers. Customer service is top notch, today I needed help inserting a code into my Shopify store, and Doner did it for me in seconds. It is a great tool to receive feedback, build customer loyalty and increase sales.

LaSierra Jewelry
Colombia
About 4 years using the app
June 8, 2016

Nice app and so easy to use and its FREE so why not.I highly recommend

Patch Freak
United Kingdom
About 4 years using the app
April 2, 2020

After trying 6 other review apps, this is the only one that had all the features I was looking for. Their features are phenomenal and their customer service is even better. I highly recommend YOTPO to anyone who needs a full featured review application for their store.

Akai Life
United States
About 4 years using the app