Reviews (7,157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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Rhenant solved my issue quickly and easily. The customer service is top notch!
Have had great results with Yotpo, just wish Rich snippets was available in the free version.
Just had the most amazing customer support experience with Elven who went above and beyond to help with my query - thank you Elven!
Would highly recommend this App to any online business looking to provide reliable social proof and get immediate support from the Developers if needed. Stephanie, Founder Mama Muse
Hi Stephanie! Thank you so much for taking the time to leave a review. We're thrilled to hear that Josephine was able to help get everything up and running & you're enjoying Yotpo!
Highly recommend this app easy to use and customer service (Ed) is amazing . Thank you so much for your prompt reply.
I had a struggle at first getting it where I wanted it on the website. But Josephine E helped me get it all straightened out. She was SO HELPFUL and patient and walked me through everything. I wish more companies had customer service as good as this. The app LOOKS GREAT on our website!
Great Customer Service by Yotpo Team! Eleen handled my technical issue swiftly and courteously. If you don't have this app, get it today and you will not be disappointed with this important aspect to increase your bottom line.
Wow, Allent from yotpo was amazing with helping me out today and reassuring me. The app is great, easy to use and moderate. Highly recommend. The colours also line up with people's expectations (referring to the big behemoth of AMZ).
Found the free app good but a little too basic for what we wanted so we moved to the paid trial pretty quickly and boy was it worth it! It makes our site look more interactive and customer orientated and the back-end is easy to use. Bein able to customise means the customer experience is better. Guy from the support team was absolutely brilliant, we had some issues with getting set up because of some conflicts with our theme. He was incredibly helpful, went far beyond our expectation for customer support, and ensured everything worked perfectly. Thank you Yotpo! :)
Great app and service. We've used Yotpo for several years and we recently ran into a snag and Clavyl was a great help. Thank you for your assistance.
Thank you for leaving a review. We're happy to hear you're enjoying using Yotpo.
We've had Yotpo for less than a week, and we've already had more reviews come in than we averaged per month with our old app. The sales rep James was very helpful during the signup process and getting us to the right people for the plan we needed. Rickson and Hermes in support were able to quickly import all of our old reviews, and help us get the widgets installed the way we wanted them in a timely fashion. All in all so far our experience has been great.
Hey there DNDF Direct! We loved reading your feedback. It is so great to hear that you are now collecting more reviews from customers than ever before! Good luck and we are glad to know that we are meeting the mark when it comes to helping our customers!