Reviews (7,099)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.
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Anne was super helpful with all of my questions. She was understanding that I am a small business owner and still directed me to a helpful source so I could fix the problem I was having. She was awesome! Thank you.
They are awesome in fixing and modifying it for us. Kenneth John M is an awesome guy and he fixed some of the modifications we requested.
Great service every time! Thanks for all your help moving my reviews to my new website fast and pain free.
Quick and fantastic customer support, my customer service rep Ronel R provided me with the perfect solution in minutes.
10/10 app. Absolutely perfect.
I use this app to help me collect reviews and so far so good. The customer service is on point and very responsive. I needed help adding my reviews to my product pages and Jeorge investigated my issue and promptly fixed it and added it to my theme. The customer service never disappoints!
My reviews were not populating because I merged product variants into one product, and I spoke to someone at Yotpo on chat (Eunice) and even though she (not sure if it's a real person) said it was out of the scope of work, she would help repopulate them and she did within the hour! Great service!
Very slick app. I highly recommend it. Yotpo has their shit together! Well done.
We recently updated our Shopify theme and I was having a hard time figuring out if the Yotpo app was operating correctly. I chatted briefly with Sheen and got the help I needed. So, in addition to providing a swell way to collect reviews, they back up the app with swell customer service. Awesome. Thank you! Once we finalized our theme update, I noticed our product reviews were not showing up on our product pages. I contacted support and Orly helped get things sorted out. I couldn't ask for better customer service. Thank you!!
Launched our store a couple of weeks ago so we got just a few orders only. It did get us one review so far!