Reviews (7,156)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

Edited June 3, 2024

I absolutely love this app and the customer service is outstanding. Gabriel was a delight to work with and provided a fantastic assistance with my issue. Really swift & awesome customer service. Plus, love the professional communication. Huge thank you for your help and making this experience so smooth. I can’t recommend enough this app and thank you Gabriel for making this experience seamless.

Brin d’Arômes
France
About 4 years using the app
Yotpo replied April 15, 2019

Thanks so much for the great review, Brin d’Arômes! Happy to hear you got the support you needed and are happy with the service our team provided!

July 13, 2013

Wow! I had some doubt that this would work fast and efficiently but I now have about 8 reviews on my website in just 4 days! I love the fact that an email get's sent automatically after the client did his purchase. This makes a big difference in the efficiency of this system and I know it will make a big difference in my sales too!

Easy to install, easy to customize and free!
What else could you ask for?
Thank you Yotpo!

www.HardCases.ca
Canada
About 4 years using the app
August 8, 2020

Been using YotPo for a few years now. They are the best and their customer service rocks! They replied within 24 hours and were able to add a fix to my issue.

Voltlin
United States
About 4 years using the app
November 2, 2016

We really enjoy working with Yotpo Reviews. It's been an easy process. We feel it really helps ad value to the items shown and the email reminders are helpful sales tools as well.

Caljava Online
United States
About 4 years using the app
Edited June 22, 2024

Ruszell was prompt with responses and implemented code for me to make my star reviews show on my products. Super courteous and patient with additional questions. I’m on the entry level and for now that’s all I need. Grateful for excellent service even though I’m a tiny business and not paying for the top version. Thanks

Real to the Roots Jewelry
United States
About 4 years using the app
July 6, 2023

Arven from your support team has been great in helping with any issues experienced in the last couple days. I've thrown a few things his way and has helped us out on each item.

Thanks!

Dynacor Gaming
South Africa
About 4 years using the app
Edited May 24, 2021

Great App! We've been using it for a few years, and it's just awesome! The customer service is always helpful. Highly professional services!

WOOLS OF NATIONS
Netherlands
About 4 years using the app
July 30, 2020

this is a great app - it has boosted our reviews HUGELY!! lovely customer service too, always quick to resolve any issues.

Bloom Remedies
United Kingdom
About 4 years using the app
October 15, 2021

Fantastic support by the team. Quick and reliable and went out of their way to help. would highly recommend.

Bambies
Australia
About 4 years using the app
June 21, 2022

Kenneth John M from tech support was helpful with some questions and helped me fix some stuff!
i really love the app because clients feel comfortable reading verified buyer reviews!

Be Strong Co.
Mexico
About 4 years using the app