Reviews (7,155)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

Edited January 7, 2025

This app makes collecting reviews from customers more efficient and the widgets to display the reviews are pretty slick and professional looking. Really improves the appearance of your site and customer experience. Best of all, customer support is awesome. Gimbert and Anne were really able to work with me to customize the widget and troubleshoot.

Edit - Re: Additional Review:
Yotpo continues to give excellent customer service. Reymon was quick to help me address errors with importing reviews in a snap. We quickly identified the cause of the errors, identified the reviews that uploaded with errors and fixed the issue. Much appreciation.

Wendlye was great with helping to disable legacy widgets!

Nailah's Shea
United States
About 4 years using the app
Edited December 26, 2023

Ruzsel John N replied and resolved my issue very quickly...on Boxing Day! Excellent, prompt and courteous service. Much appreciated Ruzsel!

JUUK
Hong Kong SAR
About 4 years using the app
Edited December 4, 2016

Excellent applications. Really easy to setup and use. Provides a lot of value to our store. Great job!

http://www.giftsreadytogo.com

Giftsreadytogo
United States
About 4 years using the app
June 11, 2015

If you need automated reviews, this is your product. Yotpo makes the followup to a sale easy.

ACE Hackware
United States
About 4 years using the app
November 8, 2022

I contacted support and was pleased they were able to advise me on why images hadn't shown up yet. Thanks to Kenneth John M for the patience.

Poca Designs
Australia
About 4 years using the app
May 16, 2021

Anne was super helpful with all of my questions. She was understanding that I am a small business owner and still directed me to a helpful source so I could fix the problem I was having. She was awesome! Thank you.

VioletBox Jewelry
United States
About 4 years using the app
Edited October 12, 2022

They are awesome in fixing and modifying it for us. Kenneth John M is an awesome guy and he fixed some of the modifications we requested.

Hunt Parts | Auto Parts Online Store
Canada
About 4 years using the app
April 7, 2022

Great service every time! Thanks for all your help moving my reviews to my new website fast and pain free.

iLash Flavor
United States
About 4 years using the app
March 25, 2022

Quick and fantastic customer support, my customer service rep Ronel R provided me with the perfect solution in minutes.

Keto-BEAM
United States
About 4 years using the app
May 19, 2013

10/10 app. Absolutely perfect.

Aven Republic
Australia
About 4 years using the app