Reviews (7,099)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

August 4, 2022

Loving it so far. The help-chat folks are so helpful. Thanks Djan!!! So thankful for your help today <3

Genkstasy
Australia
About 4 years using the app
June 4, 2022

I've been using Yotpo reviews for about a year and it's an excellent app. The UX and ease of use are great and the online chat support is live even on a bank holiday weekend (Allen was very helpful - thanks again!). I especially love the free plan for small businesses to get started

TOMOTO
United Kingdom
About 4 years using the app
October 1, 2021

I love this application! It is amazing! Great professional service, quick response! Highly recommended!

BULPET
United States
About 4 years using the app
January 11, 2021

Very good app, easy to use, and with a very good support service. Only need an intermediate payment plan.

LaserDESK Art
Spain
About 4 years using the app
Yotpo replied January 11, 2021

Thank you for taking the time to leave a review!

Edited June 18, 2021

I needed getting help adding an abusive customer to the request block list. The agent was helpful and sent a screenshot with the easy to follow steps to do so.

CITYBOYZ★USA
United States
About 4 years using the app
May 23, 2020

Great customer service! Installed custom code on an updated theme in no time on a Saturday afternoon holiday weekend. Thanks for the help.

Cape May Soap Company
United States
Almost 4 years using the app
Edited March 1, 2021

Brilliant app and support. Everytime I have needed an issue fixing they do it almost immediately! Excellent app. Eleen in particular has been a great help.

Gaming Paradise
United Kingdom
Almost 4 years using the app
June 8, 2016

If you don't have Yotpo on your store, you are crazy!

Nestbedding
United States
Almost 4 years using the app
Edited December 21, 2022

In wenigen Minuten hat mir Allen von Yotpo professionelle Unterstützung geboten. Ich kann YOTPO nur weiterempfehlen!

Kibemo
Switzerland
Almost 4 years using the app
October 24, 2013

I installed this app because I know how powerful customer reviews can be. I was nervous because I started out with 0 reviews. I thought it would look bad on our store. Because YOTPO sent out emails to past customers, I received 50+ reviews in two days, it was incredible! I could not be happier with this app.

David Ferree
Anson Belt & Buckle
ansonbelt.com

Anson Belt & Buckle
United States
Almost 4 years using the app