Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

July 9, 2020

Great app, one of the best out there. The higher tier subscriptions are expensive and out of reach for smaller stores. Would love to add ratings to google shopping products but that is out of reach for my shop at the moment. Get this app for great user generated content and reviews!

Coconutsy
Australia
About 4 years using the app
April 7, 2015

Great app to use - easy to manage - awesome customer service!

Otavea
United States
About 4 years using the app
Edited June 23, 2021

This is such a great app and the support is AMAZING both times I have reached out for help! I have been using it for a number of years now and it has been a great addition to my store.

Babes & Kids
South Africa
About 4 years using the app
Edited September 11, 2021

Thanks Kenneth! I've always had such a great experience with the chat support folks. Really helpful when you're burning the midnight oil.

Mother Oxford
United States
About 4 years using the app
May 12, 2023

The person Rhenant was very fast and efficient in helping me out. He was so quick to respond and giving him 5 star ++++!

K Everyday
United States
About 4 years using the app
February 6, 2022

We recently installed a new theme on our shopify store. We had issues getting the reviews to display on any of our pages. We reached out and were immediately contacted to address the issue. Doner was quick, asked where we would like items to display and did the work very quickly. We could be happier with the service we received and are thrilled with Doners quick response and friendly service.

Primalvore
United States
About 4 years using the app
September 1, 2017

had a problem whilst updating my theme which knocked out Yotpo settings. Very good support from Yotpo team - Lior was very responsive and quick to help a novice such as myself get my site back up and running properly. All fixed within a few hours.

Rosie Lea Tea Ltd
United Kingdom
About 4 years using the app
September 3, 2018

Amazing support - super fast and went above and beyond. Would not hesitate to recommend to anyone.

Xoxo Stationery
United Kingdom
About 4 years using the app
August 30, 2022

The rep I had Edilyn B really helped and guided my through the set up process for my site with Yotpo. I have had the app for sometime and never knew how to incorporate it into my site. Mosneaksshop.com

MoSneaks Shop Online
United States
About 4 years using the app
May 20, 2021

This app has been great for my little business. I reached out today to customer support for assistance and I was helped by Orly who immediately sorted everything I needed.
Great app and amazing customer service

Luxe Foliage
Australia
About 4 years using the app