Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited August 4, 2022

The app itself is so-so and too expensive. But I received great customer support from Rehnant who helped me immensely.

Hipstik Legwear
United States
Over 3 years using the app
August 16, 2023

Stephanie did a great job for us, and kept us informed throughout the process migrating a review to the correct product page. Highly recommend Yotpo and Shopify!

Audio Art Cable USA
United States
Over 3 years using the app
Edited January 29, 2020

I love everything about this app, its a must on a website to give your site some credibility. I struggled to get it all set up but the support was beyond my expectations and the look of it on the site is perfect. The ease to use and manage plus all the features... wish I had found it sooner. Couldn't recommend it enough!!!

Mooyee
Australia
Over 3 years using the app
Yotpo replied August 8, 2019

We are so glad you are happy with Yotpo, Mooyee! Thanks for the stellar review!

January 26, 2023

Allen has been very helpful. He's fixing stuff, and it's helpful not to have to hire a developer to do things, like center the stars on our product pages. We've been using Yotpo for 3-4 years, and it's been great.

DVN Co.
United States
Over 3 years using the app
Yotpo replied February 2, 2023

Thank you for sharing your thoughts with us!

Edited May 13, 2022

Rhenant and Daniel are doing great in helping me solve the problem related to importing reviews! Yotpo offers you not only great product but also incredible service.

The Katha
United Kingdom
Over 3 years using the app
January 3, 2020

I used this app on our 3 different web sites. it works fine. their support team is very helpful. I recommend it.

shop.rollingbigpower
United States
Over 3 years using the app
Yotpo replied January 19, 2020

Thank you for taking the time to leave a review, we really appreciate your feedback and support!

June 4, 2013

Absolutely amazing App. works perfectly and is providing a lot of valuable feedback. highly recommend

Custom Frame Solutions
United States
Over 3 years using the app
March 18, 2021

I installed yotpo on my shopify website, Junalou from yotpo's support solved my doubts and problems I had, I installed review on all sides of my website where the client can see, the support is great, I recommended yotpo, good service and an excellent job and especially with a lot of patience. Thanks

Colombian Body Shaper
United States
Over 3 years using the app
January 18, 2023

As a small business owner it's very important for me to find affordable apps that work with great customer service. Today I had an issue and Nick quickly and efficiently handled it via their online chat in a matter of minutes. Excellent job & highly recommended.

Six & Sutton
United States
Over 3 years using the app
Yotpo replied January 23, 2023

Thank you for writing a review — we value your feedback.

February 28, 2022

Really lovely way to integrate reviews into your site. Also makes it easy to manage changes on the back end and support is super responsive.

Agni
United States
Over 3 years using the app