Reviews (7,155)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

Edited June 23, 2021

This is such a great app and the support is AMAZING both times I have reached out for help! I have been using it for a number of years now and it has been a great addition to my store.

Babes & Kids
South Africa
About 4 years using the app
Edited September 11, 2021

Thanks Kenneth! I've always had such a great experience with the chat support folks. Really helpful when you're burning the midnight oil.

Mother Oxford
United States
About 4 years using the app
May 12, 2023

The person Rhenant was very fast and efficient in helping me out. He was so quick to respond and giving him 5 star ++++!

K Everyday
United States
About 4 years using the app
February 6, 2022

We recently installed a new theme on our shopify store. We had issues getting the reviews to display on any of our pages. We reached out and were immediately contacted to address the issue. Doner was quick, asked where we would like items to display and did the work very quickly. We could be happier with the service we received and are thrilled with Doners quick response and friendly service.

Primalvore
United States
About 4 years using the app
September 1, 2017

had a problem whilst updating my theme which knocked out Yotpo settings. Very good support from Yotpo team - Lior was very responsive and quick to help a novice such as myself get my site back up and running properly. All fixed within a few hours.

Rosie Lea Tea Ltd
United Kingdom
About 4 years using the app
September 3, 2018

Amazing support - super fast and went above and beyond. Would not hesitate to recommend to anyone.

Xoxo Stationery
United Kingdom
About 4 years using the app
August 30, 2022

The rep I had Edilyn B really helped and guided my through the set up process for my site with Yotpo. I have had the app for sometime and never knew how to incorporate it into my site. Mosneaksshop.com

MoSneaks Shop Online
United States
About 4 years using the app
Edited May 15, 2024

Excellent customer service from Ruzsel J!. We needed help with installing the widget on a new theme, and Ruzsel was incredibly attentive, helpful, friendly, and knowledgable.

DJANGO
United States
About 4 years using the app
May 20, 2021

This app has been great for my little business. I reached out today to customer support for assistance and I was helped by Orly who immediately sorted everything I needed.
Great app and amazing customer service

Luxe Foliage
Australia
About 4 years using the app
September 16, 2019

Integrates easily, great platform for collecting reviews and reaching customers. Support team is awesome and very quick to respond. Feb T helped me with integrating reviews and was a pleasure to work with.

The Roosevelts Beard Company
United States
About 4 years using the app
Yotpo replied September 18, 2019

We are so pleased to hear that you are enjoying Yotpo. Thanks for the great review, The Roosevelts Beard Company!