Reviews (7,155)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.
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Hands down, this is a MUST HAVE APP for any store owner, it truly is excellent and had benefited my User Experience and my business for sure. First of all, their Mail After Purchase feature gives me a great way to stay in touch with my customers as they are taking their monthly bottle of Liquid Vitamins. Yes we are asking for their Review, but at the same time it gives me a chance to share some information with them and add value to their experience with or product.
The Installation was very easy, and their customization is also very good and allows you to match the look and feel of your site.
Lastly, I have interacted several times with one of their folks named Dannie, and she has been fantastic to work with, as was Dave early on. The only thing I think that can be better is to set up some better data analysis and tracking, so that when you receive data from various things, you can drill down and see everything.
Overall though, EXCELLENT APP, I highly recommend this.
Best,
Ray Doustdar
www.buiced.com
I am not a geek girl, I've installed by myself but it's not so easy to do because the explication isn't exhaustive. If you want to place the code in your liquid page is really a big deal, I make a lot of mistakes before I got it! But, I am very satisfied of the result, the ability of customize it for free and answer to the reviews it's quite amazing. And the best, the app has already sent to my old customers a request of review automatically. If you are not a IT person you may need one to install, but it could be done in less than 30 min!!! I totally recommend it! You can see the result on my website chicbotanic.ca
The customer service of Yotpo is awesome! Howell is the staff from support agent who helped me today. Nice and patient!
This app is very useful to our online store and the support we received from Kenn T and John G were very quick and useful.
Probably one of the best customer service ever experienced from a software provider. Very impressed with the help provided and the resolution to my issue
I’ve been using this app for awhile now to get reviews and I absolutely love it- the ease of use and setup is a plus, also customer service is amazing, their respond time very fast. I always recommend to new store owners.
Loving it so far. The help-chat folks are so helpful. Thanks Djan!!! So thankful for your help today <3
I've been using Yotpo reviews for about a year and it's an excellent app. The UX and ease of use are great and the online chat support is live even on a bank holiday weekend (Allen was very helpful - thanks again!). I especially love the free plan for small businesses to get started
I love this application! It is amazing! Great professional service, quick response! Highly recommended!
Sugar L is very effective and very professional to assist customers step by step. I'm very satisfied.