Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

June 4, 2022

I've been using Yotpo reviews for about a year and it's an excellent app. The UX and ease of use are great and the online chat support is live even on a bank holiday weekend (Allen was very helpful - thanks again!). I especially love the free plan for small businesses to get started

TOMOTO
United Kingdom
About 4 years using the app
October 1, 2021

I love this application! It is amazing! Great professional service, quick response! Highly recommended!

BULPET
United States
About 4 years using the app
March 16, 2023

Sugar L is very effective and very professional to assist customers step by step. I'm very satisfied.

BBQ4All Megastore
Italy
About 4 years using the app
January 11, 2021

Very good app, easy to use, and with a very good support service. Only need an intermediate payment plan.

LaserDESK Art
Spain
About 4 years using the app
Yotpo replied January 11, 2021

Thank you for taking the time to leave a review!

Edited June 18, 2021

I needed getting help adding an abusive customer to the request block list. The agent was helpful and sent a screenshot with the easy to follow steps to do so.

CITYBOYZ★USA
United States
About 4 years using the app
May 23, 2020

Great customer service! Installed custom code on an updated theme in no time on a Saturday afternoon holiday weekend. Thanks for the help.

Cape May Soap Company
United States
Almost 4 years using the app
Edited March 1, 2021

Brilliant app and support. Everytime I have needed an issue fixing they do it almost immediately! Excellent app. Eleen in particular has been a great help.

Gaming Paradise
United Kingdom
Almost 4 years using the app
June 8, 2016

If you don't have Yotpo on your store, you are crazy!

Nestbedding
United States
Almost 4 years using the app
Edited December 21, 2022

In wenigen Minuten hat mir Allen von Yotpo professionelle Unterstützung geboten. Ich kann YOTPO nur weiterempfehlen!

Kibemo
Switzerland
Almost 4 years using the app
October 24, 2013

I installed this app because I know how powerful customer reviews can be. I was nervous because I started out with 0 reviews. I thought it would look bad on our store. Because YOTPO sent out emails to past customers, I received 50+ reviews in two days, it was incredible! I could not be happier with this app.

David Ferree
Anson Belt & Buckle
ansonbelt.com

Anson Belt & Buckle
United States
Almost 4 years using the app