Reviews (7,091)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

July 30, 2024

I had issues bringing my store from BC to shop and Ruzsel John Nabong helped so quick. Knew exactly what to do and was quick about it. I highly recommend and knows his stuff!

My Store
United States
14 days using the app
Yotpo replied August 19, 2024

Thanks for the great review!

August 17, 2024

Ruzsel J thank you for fixing my issue your the best

J&J Detailing Services
United States
About 1 month using the app
Yotpo replied August 19, 2024

Thank you for sharing your experience!

July 10, 2024

Daniel P was a fantastic help today. Within 5 minutes he's fixed the problemo in my theme and I've got Star Reviews back on my store front. Thank you :)

Wild Venus
United Kingdom
5 months using the app
Yotpo replied August 19, 2024

Thanks for sharing your experience! Good to hear that the Star Reviews issue was quickly resolved!

October 17, 2024

Doner was incredibly professional and knowledgeable. Very pleased with the support. Great work!

My Store
United States
2 days using the app
October 18, 2024

so good

ArtsKoreanMan
United States
Over 1 year using the app
September 20, 2024

Wendyle Christian went above and beyond for me to make sure the 3 tasks i needed were taken care of thank you so much

Gallery by Flo
United States
1 day using the app
Yotpo replied November 4, 2024

Thank you for sharing your experience with us!

Edited October 1, 2024

Fast service, Great app. Wendyle Christian she is the best. Thank you

MAKEY EU
Greece
5 months using the app
Yotpo replied August 19, 2024

Thank you for the review!

November 16, 2024

It's a great app and I recommend everyone to download it. Their customer service is amazingly great. Thank you Arven.

BF TRENDS
Germany
About 3 hours using the app
June 24, 2024

Outstanding support as usual. I have been working on a several projects, and as a review and UGC manager, I always recommend Yotpo. Thank you, you guys never let me down.
Ty.
AT

The Wynwood Walls Shop
United States
9 months using the app
Yotpo replied July 15, 2024

Thank you so much for the review! We are glad to hear that you continue to trust and recommend Yotpo for your projects. Your support and satisfaction mean the world to us. If you ever need any assistance, we're always here to help.

June 15, 2024

Yotpo offers many features. They are too many to list here, but as a small business that is scaling quickly we also need features of larger business and they have all the bells and whistles. And customer service is always - and I mean always - top notch. Fast and friendly. Can't ask for more =)

Alchemystik
United States
Over 1 year using the app
Yotpo replied July 15, 2024

Thank you so much for sharing your experience! We're thrilled to hear that Yotpo's wide range of features meets your needs as a growing small business. It's fantastic to know that our customer service has consistently provided fast and friendly support. Your satisfaction means a lot to us, and we're here to support your business every step of the way.