Reviews (7,101)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

Edited June 11, 2022

Daniel P. was so helpful in helping us get setup. Amazing app and amazing customer service. I had trouble updating my logo as well and Daniel was able to quickly fix my issue. Nick S helped us get our reviews carousel going. Extremely helpful!

Oaza
United States
Almost 4 years using the app
August 9, 2022

So far, so good! We are still in the early implementation stages, but Yotpo has been very supportive to this point and we feel confident to continue with the platform.

Phase 5 Wakesurf Boards
United States
Almost 4 years using the app
September 3, 2021

Great company, customer support always responds fast and they ACTUALLY resolve the issues. I recommend them to every entrepreneur I know! (Don is great)

Proteinex
United States
Almost 4 years using the app
June 17, 2021

Live chat assistant Ed was awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Turbine Travel
New Zealand
Almost 4 years using the app
Edited February 27, 2019

I found pretty good experience up to now with yotpo. Api service are awesome.I personally recommend this app for review and ratings.

GharSe
India
Almost 4 years using the app
June 8, 2022

Great customer service. Joian was able to answer all my questions and provide some valuable feedback. Easy to communicate with Yotpo via chat too.

Centurion Cricket Co.
New Zealand
Almost 4 years using the app
February 2, 2022

Great service as always, the apps have been great for my brand, customer reviews have been crucial - Doner P was brilliant!

ARLO HUDSON.
United Kingdom
Almost 4 years using the app
January 18, 2016

An extremely robust review app. I don't know if there's anything that Yotpo cannot do!

Hamdam
Pakistan
Almost 4 years using the app
November 10, 2021

Support service is excellent, staff is friendly and patient, helped me to solve my questions. Thank you!

BIG TALL JAPAN
Japan
Almost 4 years using the app
February 15, 2021

Fantastic App to achieve social proof! Very easy to use! Great Online Support! Manny was very helpful with an issue with product recommendations, and Caroline also provided assistance when setting up the App.

CILENTO
Uruguay
Almost 4 years using the app
Yotpo replied February 16, 2021

Thank you for your review. We're happy to hear you had such a positive experience with our customer service.