Reviews (7,155)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

January 11, 2021

Very good app, easy to use, and with a very good support service. Only need an intermediate payment plan.

LaserDESK Art
Spain
About 4 years using the app
Yotpo replied January 11, 2021

Thank you for taking the time to leave a review!

Edited June 18, 2021

I needed getting help adding an abusive customer to the request block list. The agent was helpful and sent a screenshot with the easy to follow steps to do so.

CITYBOYZ★USA
United States
About 4 years using the app
May 23, 2020

Great customer service! Installed custom code on an updated theme in no time on a Saturday afternoon holiday weekend. Thanks for the help.

Cape May Soap Company
United States
Almost 4 years using the app
Edited March 1, 2021

Brilliant app and support. Everytime I have needed an issue fixing they do it almost immediately! Excellent app. Eleen in particular has been a great help.

Gaming Paradise
United Kingdom
Almost 4 years using the app
June 8, 2016

If you don't have Yotpo on your store, you are crazy!

Nestbedding
United States
Almost 4 years using the app
Edited December 21, 2022

In wenigen Minuten hat mir Allen von Yotpo professionelle Unterstützung geboten. Ich kann YOTPO nur weiterempfehlen!

Kibemo
Switzerland
Almost 4 years using the app
October 24, 2013

I installed this app because I know how powerful customer reviews can be. I was nervous because I started out with 0 reviews. I thought it would look bad on our store. Because YOTPO sent out emails to past customers, I received 50+ reviews in two days, it was incredible! I could not be happier with this app.

David Ferree
Anson Belt & Buckle
ansonbelt.com

Anson Belt & Buckle
United States
Almost 4 years using the app
November 8, 2013

Excellent app .. very easy to instal .. best bit is customers can just write their review within the email they receive .. no need for them to go anywhere else... makes your whole store transparent with reviews by real customers... have problem with the coupons though hope that gets fixed soon.

My First Aid Kit
Australia
Almost 4 years using the app
Edited March 14, 2019

Raphael from customer service is a real rockstar. Fantastic customer service. He made sure that all my issues get resolved and all questions get answered. When I was stuck with installing app widgets, he helped me with that as well before I could even say 'please'. Great customer service and great product that will help me generate more sales and earn my customer's trust

flatball collective
Canada
Almost 4 years using the app
September 8, 2022

Great way to collect reviews and the staff are super helpful. Would highly recommend using the app for your business needs.

Shuffler
Australia
Almost 4 years using the app