Reviews (7,101)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

Edited August 14, 2019

Really easy to install and looks great. I've been getting steady reviews and mt CR% is going yup.
Very responsive customer chat. Paola really helped me out. Highly recommend adding this to your site

Cozy and Curious USA
Canada
Almost 4 years using the app
Yotpo replied August 28, 2019

Thanks for the awesome review, Cozy and Curious USA!

May 9, 2013

It delivers much much more than what I expected, its a truly amazing App!!! It helps us build trust in customers... truly amazing, simple and more important usefull...

La Tienda de Frida - Juguetes & más para perros
Mexico
Almost 4 years using the app
April 23, 2014

Simply! A MUST Have App, Amazing!

Baby Travel UK
United Kingdom
Almost 4 years using the app
June 14, 2020

I have been using Yotpo several years,great service by Leizel D.I have seen Yotpo grow and enjoy its growing list of services.

Keya Seth Aromatherapy
India
Almost 4 years using the app
June 15, 2015

a must for all ecommerce business

Miniminu
United States
Almost 4 years using the app
March 22, 2021

Their support has been prompt and super helpful every time. Installation was easy and any time we had issues they were there to fix it in no time.

Larissa Loden
United States
Almost 4 years using the app
March 31, 2021

We just added the free version a few weeks ago. But didn't have the time to explore the app, but now that we have it's great. The feature to import reviews is great because those are hard to acquire but I've seen more acquired reviews in a short span of having this app. To top it off they offer exceptional customer support especially Juna who helped resolve my concern in a matter of minutes allowing me to focus on keeping my business running! Will definitely consider adding the premium version soon.

Everglobe Corporation
United States
Almost 4 years using the app
Edited July 28, 2017

We've been Yotpo customers for a number of years and they reaffirmed for us recently that they are here to help us succeed with the offering of a custom solution that fully met our needs. We're looking forward to growing with Yotpo as both their and our offerings expand. Very intuitive UI and excellent customer support.

Sounder
United States
Almost 4 years using the app
Edited April 6, 2021

Yotpo's El'van service is fantastic! they answer quickly and to the point. It's a very useful app to work with and generate reviews to your business,

Limon Recycled Goods
United Kingdom
Almost 4 years using the app
Edited September 24, 2023

We are using this app for product rating. We run two different shops based on shopify and both shows reviews with Yotpo. But one of the most important issue is having a perfect support if needed. Yotpo provides 24/7 one of the best service we've ever had. I would especially like to mention the personal support from Daniel P. He solved the concerns on Yotpo super competently and quickly. We can recommend Yotpo and are happy to work with. Best regards from Switzerland.

Naturify your Lifestyle
Switzerland
Almost 4 years using the app