Reviews (7,156)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

Edited February 11, 2022

Allent maked a good job for me. I love this app, it helps a lot when shopping on your website.
It is highly recommended, I will use it for a long time. Thanks

LA BALANZA ROMANA
Spain
Almost 4 years using the app
Yotpo replied January 26, 2021

Thank you for taking the time to leave a review. We appreciate it.

November 22, 2022

Reinier, a customer service rep, worked with me for 2 hours on a project! He was so kind and helpful and didnt make me feel annoying when I didnt understand how to do something. Highly recommend!

peachy inc
United States
Almost 4 years using the app
April 26, 2021

I haven't used it yet but I need it. Manny was a great help with the install of the widgets. Thanks

Mighty Styles
United States
Almost 4 years using the app
July 10, 2016

Great review app! Boosts new customer confidence!

Midknightglass
United States
Almost 4 years using the app
Edited September 21, 2021

My Support Agent Orly was great. He was very helpful and polite in answering all of my questions and got all of my concerns addressed. Great experience with Yotpo!

Fytt Beauty
United States
Almost 4 years using the app
Yotpo replied June 6, 2019

Thank you for this great review, Fytt Beauty! We are glad to know we are hitting the mark when it comes to providing the best service we can, so thank you!

May 22, 2017

Reviews are very helpful in getting UGC. Yotpo has a good eco system if you implement and take it further.

Vapor24 7
United States
Almost 4 years using the app
Edited June 27, 2022

Yotpo user here for several years now, just love it! And their customer service support is EXCELLENT. Special mention to Howell who helped me import old reviews from previous site . I tried to use another review app, but went back to Yotpo. Reliable customer service and doesn't disappoint. truly recommend this. thank you so much

Wearsundae
Philippines
Almost 4 years using the app
November 23, 2021

Great app & live chat. My man Allent M on, had a small bug fixed in no time at all and answered all my questions :-)

Natural Necessity Surf Shop
Australia
Almost 4 years using the app
March 25, 2021

I am a new/old customer who just added Yotpo back to my Shopify store. Needed help not only adding new code but cleaning up old code. Manny was amazing in chat support! He was very patient with this tech deaf customer, walked me through the changes step by step, and made a stressful transition easy. I am grateful for this human touch in an automated world. Thanks Manny!

BioNatures
United States
Almost 4 years using the app
Edited November 19, 2021

James Yotpo has been not only amazing from a customer support stand point, but their product is awesome. It has help our business grow because of it! If you are looking for a review platform, you've got the best right here!

Caballero Wear
United States
Almost 4 years using the app
Yotpo replied October 6, 2019

Hi there! Thank you so much for writing a review and giving us feedback. We're really happy to hear you had a positive experience with our support team and are seeing the benefits of Yotpo!