Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

June 10, 2021

I contacted Yotpo because I didn't realize the app was uninstalled. I had a few questions about setting my account up. So, I decided to chat with them. Rep Radly assisted me instantly. He was a pleasure to work with. I highly recommend Yotpo!

SoleJealous
United States
About 5 years using the app
September 18, 2019

Bernard spent almost 30 minutes helping me with coding on the site for reviews! I greatly appreciate it, Bernard!

NEO Garage
United States
About 5 years using the app
Yotpo replied October 4, 2019

Happy to hear we were able to help! Thanks for taking the time to leave a review, we really appreciate it.

December 10, 2019

Amazing tech support. Paulo not only helped me solve my issue in less than 24 hours, but he also made suggestions to improve my product pages. Thank you!

KPOP Foods
United States
About 5 years using the app
June 8, 2021

The Yotpo support team was responsive and quick to resolve my issue. Amazing experience from start to finish.

Linens And Hutch
United States
About 5 years using the app
April 23, 2013

FAST FORWARD: Tried. Tested. True. We've been using Yotpo for about two months now + feel this is BEST APP in the app store. We use about a dozen different apps ------everything from order management to customer service to marketing; After recently switching to Shopify2, we were shown our conversions --10% and growing-- are a direct result of Yotpo.
"Referral Code yotpo_1" <----------WOOT.

AWESOME. Installation was quick + easy -- even for someone not at all familiar with code. The step by step installation video was key. We received several reviews within 24 hours; and more are flowing in daily. It's very well designed, the layout and look is unobtrusive so it doesn't overpower the look + feel of our site. I also really like the social feature. You can set it up to auto post to Facebook + Twitter so it saves time. Yotpo has everything you want in a review app. IMHO, this is the most valuable app in Shopify.

orglamix mineral makeup
United States
About 2 months using the app
May 9, 2015

We have only just started using the app, but we like the ease of it so far. Customers seem to respond to it well.

Signs by SalaGraphics
United States
About 5 years using the app
September 17, 2019

Great app for customer reviews, enchanced search results and outstanding customer service! One key app for any merchant looking for growing

Spey Brothers
Finland
About 5 years using the app
Yotpo replied September 18, 2019

Thanks for the awesome recommendation, Spey Brothers!

November 14, 2018

I use this to send automated emails and collect reviews on my website. The customer service is great, I had a small issue and Michelle got back to me quickly with incredible detail—overall, super helpful and thorough.

Fancy Formulas
United States
About 5 years using the app
Edited June 15, 2021

Reviews and Q&A are ok but you can get the same for MUCH cheaper. UGC does not have an easy to use interface...much better off with Foursixty for Shoppable Instagram. Reps take weeks to get assistance

Lizzyjames
United States
About 5 years using the app
November 21, 2022

I couldn't get my Yotpo reviews to show on my new theme - Albert V resolved this for me - Thank you!

Lacrosse Down Under
New Zealand
About 5 years using the app