Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited June 11, 2022

Daniel P. was so helpful in helping us get setup. Amazing app and amazing customer service. I had trouble updating my logo as well and Daniel was able to quickly fix my issue. Nick S helped us get our reviews carousel going. Extremely helpful!

Oaza
United States
Almost 4 years using the app
October 23, 2020

Super easy to use and great customer service if you need assistance with installing code, making custom edits, etc

Mission Leather Co
United States
Almost 4 years using the app
Yotpo replied October 25, 2020

Thank you for your review. Happy to hear we were able to help you!

September 12, 2013

Yotpo is AWESOME. We have tried a few review apps before and didn't really get much traction. The way Yotpo allows customers to review their purchase directly from their email which is so easy to do you'll be getting reviews before you know it.

One of the best App's we've used, and we can't believe its free!

Quad Lock - iPhone/Galaxy Bike Mount
Australia
Almost 4 years using the app
August 9, 2022

So far, so good! We are still in the early implementation stages, but Yotpo has been very supportive to this point and we feel confident to continue with the platform.

Phase 5 Wakesurf Boards
United States
Almost 4 years using the app
September 3, 2021

Great company, customer support always responds fast and they ACTUALLY resolve the issues. I recommend them to every entrepreneur I know! (Don is great)

Proteinex
United States
Almost 4 years using the app
June 17, 2021

Live chat assistant Ed was awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Turbine Travel
New Zealand
Almost 4 years using the app
Edited February 27, 2019

I found pretty good experience up to now with yotpo. Api service are awesome.I personally recommend this app for review and ratings.

GharSe
India
Almost 4 years using the app
June 8, 2022

Great customer service. Joian was able to answer all my questions and provide some valuable feedback. Easy to communicate with Yotpo via chat too.

Centurion Cricket Co.
New Zealand
Almost 4 years using the app
February 2, 2022

Great service as always, the apps have been great for my brand, customer reviews have been crucial - Doner P was brilliant!

ARLO HUDSON.
United Kingdom
Almost 4 years using the app
January 18, 2016

An extremely robust review app. I don't know if there's anything that Yotpo cannot do!

Hamdam
Pakistan
Almost 4 years using the app