Reviews (7,101)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

Edited September 5, 2019

customer service is terrific responses are always timely, the app appearance looks good and works great!

Mermaid Life
United States
Almost 4 years using the app
Yotpo replied September 18, 2019

Hey Mermaid Life! So happy you are enjoying Yotpo. Thanks for leaving us a review :)

July 3, 2021

This app is wonderful! first of all I would like to start with compliments to Sheen (Customer Service). It took him about 2 hours to set everything up the way we wanted it. He patiently took the time for this.
We are very grateful for that and thank you!

Mygainz
Netherlands
Almost 4 years using the app
February 23, 2022

Great customer support. I had issues seeing the widget on an unpublished theme I was working on for our website and Orly not only fixed the issue but also provided details for where the change was made.

neatfreak
Canada
Almost 4 years using the app
February 3, 2021

Mary Ann was super helpful. I was confused on my widget installation, not only did she explain, but she solved the problem for me.

Luca Love Bracelets
United States
Almost 4 years using the app
May 18, 2022

Very useful app in establishing confidence in your products and service. Customer service is also good.

Bodyboard-Depot
United Kingdom
Almost 4 years using the app
September 28, 2015

Reviews are critical to our business and Yotpo offers the best review system we've ever tried. I consistently get new reviews everyday.

Paracable
United States
Almost 4 years using the app
November 21, 2023

Daniel helped us get reviews published onto our site seemlessly!

Loba Mane
United States
Over 3 years using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback.

June 11, 2021

James is very helpful and assisted me with all my questions with the app. He was able to answer my questions professionally. Thank you

UVM Collection
United States
Almost 4 years using the app
March 16, 2023

Warly S. was extremely patient and helpful. Importing reviews from Yopto to shopify is definitely complicated and not very intuitive! ( just being completely honest here lol ) but Warly S. walked me through each and every step and answered all of my questions with the patience of a saint. Thanks Warly S. !

GazzybyGazzo
United States
Almost 4 years using the app
August 16, 2016

This app helped us create a steady stream of revenue from our customers, encouraging them to buy more, and offering them discounts for their reviews.

Myeyecolors
United States
Almost 4 years using the app