Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

November 10, 2021

Support service is excellent, staff is friendly and patient, helped me to solve my questions. Thank you!

BIG TALL JAPAN
Japan
Almost 4 years using the app
February 15, 2021

Fantastic App to achieve social proof! Very easy to use! Great Online Support! Manny was very helpful with an issue with product recommendations, and Caroline also provided assistance when setting up the App.

CILENTO
Uruguay
Almost 4 years using the app
Yotpo replied February 16, 2021

Thank you for your review. We're happy to hear you had such a positive experience with our customer service.

Edited August 14, 2019

Really easy to install and looks great. I've been getting steady reviews and mt CR% is going yup.
Very responsive customer chat. Paola really helped me out. Highly recommend adding this to your site

Cozy and Curious USA
Canada
Almost 4 years using the app
Yotpo replied August 28, 2019

Thanks for the awesome review, Cozy and Curious USA!

May 9, 2013

It delivers much much more than what I expected, its a truly amazing App!!! It helps us build trust in customers... truly amazing, simple and more important usefull...

La Tienda de Frida - Juguetes & más para perros
Mexico
Almost 4 years using the app
April 23, 2014

Simply! A MUST Have App, Amazing!

Baby Travel UK
United Kingdom
Almost 4 years using the app
April 27, 2022

John Kenneth was very helpful and solved my query in a fast and efficient way I could not have asked for a more helpful solution

Made With Love Accessories
United Kingdom
Almost 4 years using the app
June 14, 2020

I have been using Yotpo several years,great service by Leizel D.I have seen Yotpo grow and enjoy its growing list of services.

Keya Seth Aromatherapy
India
Almost 4 years using the app
June 15, 2015

a must for all ecommerce business

Miniminu
United States
Almost 4 years using the app
March 22, 2021

Their support has been prompt and super helpful every time. Installation was easy and any time we had issues they were there to fix it in no time.

Larissa Loden
United States
Almost 4 years using the app
March 31, 2021

We just added the free version a few weeks ago. But didn't have the time to explore the app, but now that we have it's great. The feature to import reviews is great because those are hard to acquire but I've seen more acquired reviews in a short span of having this app. To top it off they offer exceptional customer support especially Juna who helped resolve my concern in a matter of minutes allowing me to focus on keeping my business running! Will definitely consider adding the premium version soon.

Everglobe Corporation
United States
Almost 4 years using the app