Reviews (7,101)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

Edited October 10, 2020

i am getting the best out of it as automatic email review is the best part and i got one 5 star review already , highly recommended, good customer support

Home Apparel Online
United Kingdom
Almost 4 years using the app
Yotpo replied October 11, 2020

Thank you for leaving a review. We're really happy to hear you're loving Yotpo and that you're already seeing results!

Edited May 5, 2016

I like the app. Works fine. I am a one woman operation, artist, and selling original art online via shopify and the app works without me having to spend too much time on it. No complains. I have the free version all I can afford right now. Thanks for giving us this great app at no charge.

Fabulous Art
United States
Almost 4 years using the app
July 8, 2014

This is a GREAT app for our online store! It's easy to integrate and use!

Holsted Jewelers
United States
Almost 4 years using the app
July 29, 2016

We have used Yotpo since we opened on Shopify, it has proven to be a great app with excellent customer response engagement and an easy dashboard.

Foodsmiths
Canada
Almost 4 years using the app
Edited July 14, 2016

The best any store owner can use for reviews.

So far this app has been wonderful. Very easy to install and when we did have a question, the staff was quick to answer and solved our queries.

Lifestylebyps
India
Almost 4 years using the app
June 19, 2020

This app is literally the best app I have used on all my time on Shopify. It is so easy for your customers to use, they love it too! The support team is incredible, I sent them an email and they literally put my whole site together for me. I wish I could leave 10 stars! Thank you so much Yotpo!!

The Spoonless Witch
United States
Almost 4 years using the app
Edited June 26, 2020

GREAT APP! We needed help installing the stars on our collection page - it was done within 5 minutes of contacting chat. Amazing customer service!

Elevé Cosmetics
United States
Almost 4 years using the app
April 25, 2022

Rhemy R. was extremely helpful and provided fantastic service. We were trying to make changes to our reviews and he walked us through the entire process, seamlessly. Thank you!

Nature First™
United States
Almost 4 years using the app
October 27, 2022

Doner P was amazing! He was super prompt with his response and patiently answered all my annoying questions in between adjusting my code for me.

Health Studio
United States
Almost 4 years using the app
March 3, 2021

Customer service is awesome. They respond quick and provide solutions for any issues or questions. The provide guidance so you make corrections immediately

Nooty
United States
Almost 4 years using the app