Reviews (7,157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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My online experience was super helpful. It took minutes to solve the problem and would highly recommend.
Tech support was great and helped us import our reviews from a prior app through a few difficulties in the process. We chose it because it works with Google, though it is quite expensive strictly as a review collecting app compared to many others.
This app is amazing for being free, I just didn't appreciate the headache it gave me while I was trying to figure out how to use it. I didn't expect it to e-mail every customer who has ever bought items from us ever, I thought that was a little ridiculous. I didn't even know this app was going to e-mail customers, or send me over 100 e-mails in 2 days. The app is very vague on explaining how it works until things happen, like posting on our Facebook Page and the large widget at the bottom of product pages. I am also disappointed on how I can't easily find out enough information about a customer to contact them if they have a question. The interface has some glitches. Like the navigation buttons magically disappear when I am looking at the list or reviews if I go to publish or unpublish a review.
Great service from Yotpo James Albert V, very helpful, solved my problems. Thank you so much James
Marry Ann was very helpful with setting up my reviews. Would definitely recommend this app just because of the customer service she provided!
Good working app with great customer service. Rhenant helped me quick with adding the review carousel to our Shopify homepage. Thanks for that!
We appreciate your feedback, thank you!
Assistance was superb, Ronel was cooperative and the problem-solving was efficient! thank you Ronel, it was amazing experience ;)
We appreciate your feedback, thank you!
It's easy and the best way to get feedback. 100% recommended
Within just a few days of installing this app, I received over 35 reviews (and counting!). Their customer service is top-notch, too. I would highly recommend this app to any shop looking for a solid customer review system.
Transferring over reviews from old ecommerce host to new one was very confusing, but Grace from Yotpo was a great help. App is great!