Reviews (7,156)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

April 23, 2014

Simply! A MUST Have App, Amazing!

Baby Travel UK
United Kingdom
Almost 4 years using the app
June 14, 2020

I have been using Yotpo several years,great service by Leizel D.I have seen Yotpo grow and enjoy its growing list of services.

Keya Seth Aromatherapy
India
Almost 4 years using the app
June 15, 2015

a must for all ecommerce business

Miniminu
United States
Almost 4 years using the app
March 22, 2021

Their support has been prompt and super helpful every time. Installation was easy and any time we had issues they were there to fix it in no time.

Larissa Loden
United States
Almost 4 years using the app
March 31, 2021

We just added the free version a few weeks ago. But didn't have the time to explore the app, but now that we have it's great. The feature to import reviews is great because those are hard to acquire but I've seen more acquired reviews in a short span of having this app. To top it off they offer exceptional customer support especially Juna who helped resolve my concern in a matter of minutes allowing me to focus on keeping my business running! Will definitely consider adding the premium version soon.

Everglobe Corporation
United States
Almost 4 years using the app
Edited July 28, 2017

We've been Yotpo customers for a number of years and they reaffirmed for us recently that they are here to help us succeed with the offering of a custom solution that fully met our needs. We're looking forward to growing with Yotpo as both their and our offerings expand. Very intuitive UI and excellent customer support.

Sounder
United States
Almost 4 years using the app
Edited April 6, 2021

Yotpo's El'van service is fantastic! they answer quickly and to the point. It's a very useful app to work with and generate reviews to your business,

Limon Recycled Goods
United Kingdom
Almost 4 years using the app
Edited September 24, 2023

We are using this app for product rating. We run two different shops based on shopify and both shows reviews with Yotpo. But one of the most important issue is having a perfect support if needed. Yotpo provides 24/7 one of the best service we've ever had. I would especially like to mention the personal support from Daniel P. He solved the concerns on Yotpo super competently and quickly. We can recommend Yotpo and are happy to work with. Best regards from Switzerland.

Naturify your Lifestyle
Switzerland
Almost 4 years using the app
Edited October 1, 2019

I would give them 10 stars ... Excellent features but really the customer service team rocks. They (Bernard) took time to understand my business via chat and went above and beyond to get the Yotpo platform to do what we needed it to do. I'm a raving fan and eternally grateful for their help!

Uprising Food, Inc.
United States
Almost 4 years using the app
Yotpo replied October 8, 2019

Hi there! Thank you so much for leaving a review - we really appreciate you taking the time. We're so happy to hear our customer support team was able to help & you're enjoying Yotpo!

Edited June 16, 2021

My reviews were being posted prior to my approval. Orly explained why this was happening and put my mind at ease. I appreciated his timely response as it was close to midnight and I wanted to close shop for the day. Thanks, again Orly! Lisa Owner of Sage Nontoxic Skin Care

Sage Nontoxic Skin Care
United States
Almost 4 years using the app